IDEAS home Printed from
MyIDEAS: Login to save this article or follow this journal

Building Trust In Research-Based Product Development Collaboration



    (University of Helsinki, Finland)


    (Institute of Behavioral Sciences, Finland)

Registered author(s):

    The purpose of this paper is to enhance understanding of the development of trust during commercial product development collaboration. It elaborates on a performance-based conception of trust by analyzing the history of cooperation between two biotechnology firms. The means and mechanisms of trust formation in the different phases of this collaboration relationship are examined. The paper concludes that secrecy, collaborative and licensing contracts were necessary precautionary measures needed by the firms to move from one phase of collaboration to another. They contributed to the formation of intentional trust between the companies but had no role in creating competence trust between them. In contrast to this, actions directly related to product development work and marketing, such as training courses, feedback from clients, parallel testing, performing the agreed duties and keeping schedules, played a key role in the formation of competence trust.

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.

    File URL:
    Download Restriction: Access to full text is restricted to subscribers.

    File URL:
    Download Restriction: Access to full text is restricted to subscribers.

    As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.

    Article provided by World Scientific Publishing Co. Pte. Ltd. in its journal International Journal of Innovation Management.

    Volume (Year): 16 (2012)
    Issue (Month): 04 ()
    Pages: 1250018-1-1250018-23

    in new window

    Handle: RePEc:wsi:ijimxx:v:16:y:2012:i:04:p:1250018-1-1250018-23
    Contact details of provider: Web page:

    Order Information: Email:

    No references listed on IDEAS
    You can help add them by filling out this form.

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    When requesting a correction, please mention this item's handle: RePEc:wsi:ijimxx:v:16:y:2012:i:04:p:1250018-1-1250018-23. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Tai Tone Lim)

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.