IDEAS home Printed from
MyIDEAS: Log in (now much improved!) to save this article

Managing Academic Service Delivery in South-South Nigerian Universities for National Education Transformation

Listed author(s):
  • Basil A. Akuegwu

    (Department of Educational Administration and Planning University of Calabar, Calabar Nigeria)

  • Felix D. Nwi-ue

    (Department of General Studies Rivers State Polytechnic Bori, Nigeria)

Registered author(s):

    This survey-designed study investigated managing academic service delivery in South-South Nigerian universities for national education transformation. Three hypotheses were formulated to guide the investigation. Stratified random sampling technique was adopted to draw a sample size of 200 subjects made up of 46 Deans of Faculties and 154 Heads of Departments, from a population of 322 subjects (46 Deans and 276 HODs) in 4 Federal Universities. Data were collected with the use of “Academic Service Delivery Management Questionnaire (ASDMQ)”. Data collected were subjected to statistical analysis using Population t-test of single mean and Independent t-test statistical techniques. Results disclosed that managing academic service delivery at the departmental level is significantly low; managing academic service delivery at the faculty level is significantly low; there is no significant difference in managing academic service delivery between departments and faculties in south-south universities. On the strength of these findings, it was recommended that Deans of Faculties and Heads of Departments should give priority attention to academic service delivery to enhance students’ academic outcomes, quality education and national education transformation.

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.

    File URL:
    Download Restriction: no

    File URL:
    Download Restriction: no

    Article provided by Conscientia Beam in its journal International Journal of Education and Practice.

    Volume (Year): 4 (2016)
    Issue (Month): 6 ()
    Pages: 207-215

    in new window

    Handle: RePEc:pkp:ijoeap:2016:p:207-215
    DOI: 10.18488/journal.61/2016.5.1/
    Contact details of provider: Postal:
    22 Sin Ming Lane #06-76 Midview City Singapore 573969

    Web page:

    No references listed on IDEAS
    You can help add them by filling out this form.

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    When requesting a correction, please mention this item's handle: RePEc:pkp:ijoeap:2016:p:207-215. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Editorial Office)

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.