Call centre growth and location: corporate strategy ;and the spatial division of labour
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- Beekman,. Michiel & Bruinsma, Frank & Rietveld, Piet, 2004. "ICT and the location of call centres: regional and local patterns," Serie Research Memoranda 0026, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
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- Peter Gripaios & Paul Bishop, 2005. "Spatial inequalities in UK GDP per head: The role of private and public services," The Service Industries Journal, Taylor & Francis Journals, vol. 25(8), pages 945-958, December.
- Chris Benner, 2006. "'South Africa On-call': Information Technology and Labour Market Restructuring in South African Call Centres," Regional Studies, Taylor & Francis Journals, vol. 40(9), pages 1025-1040.
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- Laaser, Claus-Friedrich & Soltwedel, Rüdiger, 2002. "Internet, adjustment of firms and the spatial division of labour," ERSA conference papers ersa02p520, European Regional Science Association.
- D Cassidy & J Sutherland, 2008. "Going Absent, Then Just Going? A Case Study Examination of Absence and Quitting," Economic Issues Journal Articles, Economic Issues, vol. 13(2), pages 1-20, September.
- Ebru SeÃ§kin, 2011. "The Location Behavior Of Call Centre Firms In Turkey," ERSA conference papers ersa11p742, European Regional Science Association.
- Cédric Brunelle, 2013. "The Growing Economic Specialization of Cities: Disentangling Industrial and Functional Dimensions in the Canadian Urban System, 1971–2006," Growth and Change, Wiley Blackwell, vol. 44(3), pages 443-473, September.
- Peter Gripaios, 2002. "The Failure of Regeneration Policy in Britain," Regional Studies, Taylor & Francis Journals, vol. 36(5), pages 568-577.
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