IDEAS home Printed from
MyIDEAS: Log in (now much improved!) to save this article

El factor liderazgo en el Modelo EFQM de Excelencia: análisis empírico en el País Vasco/

Listed author(s):

    (Escuela Universitaria de Estudios Empresariales de Bilbao. UNIVERSIDAD DEL PAÍS VASCO/EUSKAL HERRIKO UNIBERTSITATEA)


    (Escuela Universitaria de Estudios Empresariales de Bilbao. UNIVERSIDAD DEL PAÍS VASCO/EUSKAL HERRIKO UNIBERTSITATEA.)



    (Escuela Universitaria de Estudios Empresariales de Bilbao. UNIVERSIDAD DEL PAÍS VASCO/EUSKAL HERRIKO UNIBERTSITATEA.)


    (Escuela Universitaria de Estudios Empresariales de Bilbao. UNIVERSIDAD DEL PAÍS VASCO/EUSKAL HERRIKO UNIBERTSITATEA.)

Registered author(s):

    El liderazgo se erige como uno de los factores clave en la gestión de las organizaciones. El modelo EFQM de excelencia recoge dicha variable como uno de los nueve criterios evaluables en la gestión empresarial. En el presente trabajo se establecen algunas valoraciones teóricas del papel del liderazgo dentro de ese modelo, así como algunas consideraciones críticas. Se describe asimismo la implantación y difusión exitosa del modelo EFQM en la Comunidad Autónoma del País Vasco (CAPV) como consecuencia de una política pública propiciada por el Gobierno Vasco. Por último, se hace un análisis empírico de 220 organizaciones que en los años 1998-2007 han recibido evaluaciones externas para el modelo EFQM en la CAPV, resumiendo algunos resultados y conclusiones de interés en lo que atañe a la variable liderazgo y a los cinco subcriterios en que se desglosa dicha variable. Leadership has turned out to be one of the key factors in the management of organizations. The EFQM model of excellence includes that variable as one of the nine criteria to be assessed within the framework of business management. This research offers some theoretical hints about the role of leadership within that model, together with some others of a critical nature. This paper describes as well the process of implementation and successful spread of the EFQM model in the Autonomous Community of the Basque Country (“CAPV”) as a result of the public policy fostered by the Basque Government. Finally, there is an empirical analysis of 220 organizations that have been externally assessed as far as the EFQM in CAPV is concerned, but this is complemented by a summary of the main results and conclusions regarding the leadership variable and the five criteria it is broken into.

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.

    File URL:
    Download Restriction: Access to full text is restricted to subscribers.

    As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.

    Article provided by Estudios de Economía Aplicada in its journal Estudios de Economía Aplicada.

    Volume (Year): 27 (2009)
    Issue (Month): (Agosto)
    Pages: 567(34á)-567(34á)

    in new window

    Handle: RePEc:lrk:eeaart:27_2_12
    Contact details of provider: Postal:
    Beatriz Rodríguez Prado. Facultad de CC.EE. y EE. Avda. Valle del Esgueva. Valladolid 47011 SPAIN

    Phone: (34) 983 423320
    Fax: (34) 983 184568
    Web page:

    More information through EDIRC

    Order Information: Web: Email:

    No references listed on IDEAS
    You can help add them by filling out this form.

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    When requesting a correction, please mention this item's handle: RePEc:lrk:eeaart:27_2_12. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Beatriz Rodríguez Prado)

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.