Causal Relationships Between Intangibles and Overall Assessment of the Service Received in a Travel Agency/Calidad e Intangibles. Relaciones de causalidad en los servicios de intermediación. Aplicación a las Agencias de Viajes
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References listed on IDEAS
- P. Bentler & David Weeks, 1980. "Linear structural equations with latent variables," Psychometrika, Springer;The Psychometric Society, vol. 45(3), pages 289-308, September.
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KeywordsIntangibles; Client’s Perception; Travel Agencies; Tourism/Intangibles; Percepción de los clientes; Agencias de viajes y turismo.;
- D12 - Microeconomics - - Household Behavior - - - Consumer Economics: Empirical Analysis
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