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Case Article—Dealing with the Bug in the Classrooms: Planning for a Pandemic


  • Ruben A. Proano

    () (Department of Industrial and Systems Engineering, Rochester Institute of Technology, Rochester, New York 14623)


This paper describes a teaching case that can be used to introduce production control and operations management concepts by analyzing the effects of future, uncertain influenza pandemics on the day-to-day operations at a 18,000 student-body university. This case provides students with an opportunity to use key technical concepts and analytics to design a guide that can be used by school administrators to deal with future pandemics. Through this case students treat a non-traditional service environment with unclear product definition as a production system. Teaching Note: Interested Instructors please see the Instructor Materials page for access to the restricted materials. To maintain the integrity and usefulness of cases published in ITE , unapproved distribution of the case teaching notes and other restricted materials to any other party is prohibited.

Suggested Citation

  • Ruben A. Proano, 2016. "Case Article—Dealing with the Bug in the Classrooms: Planning for a Pandemic," INFORMS Transactions on Education, INFORMS, vol. 16(3), pages 93-96, May.
  • Handle: RePEc:inm:orited:v:16:y:2016:i:3:p:93-96

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