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Teaching Retail Operations in Business and Engineering Schools


  • Tom Van Woensel

    () (School of Industrial Engineering, Eindhoven University of Technology, 5600 MB Eindhoven, The Netherlands)

  • Marshall L. Fisher

    () (The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104)

  • Jan C. Fransoo

    () (School of Industrial Engineering, Eindhoven University of Technology, 5600 MB Eindhoven, The Netherlands)


This paper describes the organization and teaching of retail operations at The Wharton School at the University of Pennsylvania and the School of Industrial Engineering at Eindhoven University of Technology. We present the course outlines and discuss how differences in the schools' environments affect the way retail operations is taught at each school.

Suggested Citation

  • Tom Van Woensel & Marshall L. Fisher & Jan C. Fransoo, 2010. "Teaching Retail Operations in Business and Engineering Schools," INFORMS Transactions on Education, INFORMS, vol. 11(1), pages 29-34, September.
  • Handle: RePEc:inm:orited:v:11:y:2010:i:1:p:29-34

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    retail operations; engineering; business;


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