IDEAS home Printed from https://ideas.repec.org/a/igg/jsodit/v3y2013i2p41-54.html
   My bibliography  Save this article

Risk Factors in IT Outsourcing and the Theories Decision Makers Use to Resolve Them

Author

Listed:
  • Georg Hodosi

    (Department of Computer Science and Systems Sciences, Stockholm University, Kista, Sweden)

  • Sanaz Manavi

    (Department of Computer Science and Systems Sciences, Stockholm University, Kista, Sweden)

  • Lazar Rusu

    (Department of Computer Science and Systems Sciences, Stockholm University, Kista, Sweden)

Abstract

In this paper the Risk Factors (RFs) in IT Outsourcing (ITO) theories from a service buyer perspective are explored. A comparative study about how Transaction Cost Theory (TCT), Core Competency Theory (CCT) and Agency Theory (AT) cover the RFs has been performed. A framework describing, how the theories cover the RFs has been developed and tested using a case study research methodology. The interviews with companies for testing the framework have been used to get an indication about which ITO theories the decision makers are using in their ITO. This study shows that TCT fully covers all RFs, AT covers almost all and CCT has the lowest coverage. The theories, which are used by the ITO decision makers, could only partially be answered. Risk handling could not be entirely mapped to the theories. Risk and risk mitigation were the main concerns for some of the interviewees, CCT for some others. This study recommends using both TCT and CCT for a successful ITO.

Suggested Citation

  • Georg Hodosi & Sanaz Manavi & Lazar Rusu, 2013. "Risk Factors in IT Outsourcing and the Theories Decision Makers Use to Resolve Them," International Journal of Social and Organizational Dynamics in IT (IJSODIT), IGI Global, vol. 3(2), pages 41-54, April.
  • Handle: RePEc:igg:jsodit:v:3:y:2013:i:2:p:41-54
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/ijsodit.2013040103
    Download Restriction: no

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jsodit:v:3:y:2013:i:2:p:41-54. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Journal Editor). General contact details of provider: https://www.igi-global.com .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.