IDEAS home Printed from
   My bibliography  Save this article

Workforce Assessment in the Jordanian ICT Industry


  • Salem Al-Agtash

    (Yarmouk University, Jordan)


This paper provides an assessment of workforce need in the Jordanian ICT industry. The results have shown that there is a growing workforce gap in the ICT sector. The technical skills of graduates are not satisfactory, and there is an increasing demand for skilled graduates. In addition to the technical skills required, communication skills, creative thinking, and English language skills were seen as important “soft skill elements†across all job categories and are missing in the current ICT workforce. The skills and competencies identified in this study can be used to motivate a design of an effective, flexible and relevant ICT program that can contribute to building a skillful workforce focusing on specialized and hands-on practices in ICT domains.

Suggested Citation

  • Salem Al-Agtash, 2011. "Workforce Assessment in the Jordanian ICT Industry," International Journal of Social and Organizational Dynamics in IT (IJSODIT), IGI Global, vol. 1(4), pages 18-36, October.
  • Handle: RePEc:igg:jsodit:v:1:y:2011:i:4:p:18-36

    Download full text from publisher

    File URL:
    Download Restriction: no

    More about this item


    Access and download statistics


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jsodit:v:1:y:2011:i:4:p:18-36. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Journal Editor). General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.