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Voluntary Turnover of Information Systems Professionals: A Cross-Cultural Investigation


  • M. Gordon Hunter

    (The University of Lethbridge, Canada)

  • Felix B. Tan

    (Auckland University of Technology, New Zealand)

  • Bernard C.Y. Tan

    (National University of Singapore, Singapore)


This investigation examines the motivating factors associated with voluntary turnover decisions of information systems (IS) professionals within the context of two different cultures—Singapore and New Zealand. The narrative inquiry approach was employed to interview 35 IS professionals. Ninety-seven turnover episodes were identified, including 42 in Singapore and 55 in New Zealand. The findings indicate that there exist universal turnover factors which are culturally independent. However, there are also factors that are culturally sensitive, which should be considered by managers when dealing with an international workforce.

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  • M. Gordon Hunter & Felix B. Tan & Bernard C.Y. Tan, 2008. "Voluntary Turnover of Information Systems Professionals: A Cross-Cultural Investigation," Journal of Global Information Management (JGIM), IGI Global, vol. 16(4), pages 46-66, October.
  • Handle: RePEc:igg:jgim00:v:16:y:2008:i:4:p:46-66

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    Cited by:

    1. Hom, Peter W. & Xiao, Zhixing, 2011. "Embedding social networks: How guanxi ties reinforce Chinese employees’ retention," Organizational Behavior and Human Decision Processes, Elsevier, vol. 116(2), pages 188-202.
    2. repec:spr:infosf:v:17:y:2015:i:2:d:10.1007_s10796-013-9408-y is not listed on IDEAS

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