IDEAS home Printed from
   My bibliography  Save this article

Evaluation Of Smes In Manufacturing Industry Sector In Istanbul Based On Balanced Scorecard Dimensions



    () (Istanbul Ticaret Universitesi)


More than 99% of companies are SMEs (Small and Medium Size Enterprise) in Turkey. Although SMEs are important for economies of countries, SMEs don’t give enough importance to their performances due to not having institutionalized management. Balanced Scorecard is a tool to evaluate company performance based on financial, customer, internal business processes, and learning and growth perspectives. The purposes of this study are to determine the last 3-year performances of SMEs in manufacturing industry sector in Istanbul compared to their main competitors based on Balanced Scorecard perspectives and to examine the possible significant relationship between the size of SMEs and Balanced Scorecard Perspectives. The questionnaire of this study was filled-out by middle or top level managers from 432 SMEs which were chosen by convenience sampling. Frequency distribution analysis and Chi-square analysis were applied to the data. This study is a leading study in this field due to not having enough studies to assess performances of SMEs based on Balanced Scorecard perspectives.

Suggested Citation

  • Tugba KARABULUT, 2012. "Evaluation Of Smes In Manufacturing Industry Sector In Istanbul Based On Balanced Scorecard Dimensions," Istanbul Commerce University Journal of Social Sciences, Istanbul Commerce University, vol. 21(1), pages 193-214.
  • Handle: RePEc:icu:journl:v:21:y:2012:i:1:p:193-214

    Download full text from publisher

    File URL:
    Download Restriction: no


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:icu:journl:v:21:y:2012:i:1:p:193-214. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Elcin Aykac Alp). General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.