IDEAS home Printed from https://ideas.repec.org/a/ers/journl/vxxivy2021ispecial4p658-671.html
   My bibliography  Save this article

A Study on the Determinants of Consumer Online Purchasing Behaviour

Author

Listed:
  • Artur Kwasek
  • Magdalena Maciaszczyk
  • Damian Kocot
  • Marek Martin
  • Maria Kocot

Abstract

Purpose: To identify purchasing determinants that affect online consumers. Design/Methodology/Approach: The study was conducted in 2021 on a random sample of 945 respondents with the use of a questionnaire. Thanks to the research it was possible to list the variables influencing consumer online shopping behaviour. For this purpose, a structural model was estimated using the maximum likelihood method. Findings: The strength of influence between endogenous variables, i.e., the mentioned aspects, was shown. By analysing these dependencies, it is possible to establish dependencies that can give an image of the purchasing behaviour of consumers at virtual points of sale. Practical Implications: The results of the research show dependencies that shape the consumer online purchase behaviour. Determining the corelations makes it possible to highlight the significant correlations of shopping variables and their strength of influence. Thanks to this, universal purchasing trends can be determined, taking into account that the purchasing variables are primarily influenced by the gender of the buyer.

Suggested Citation

  • Artur Kwasek & Magdalena Maciaszczyk & Damian Kocot & Marek Martin & Maria Kocot, 2021. "A Study on the Determinants of Consumer Online Purchasing Behaviour," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 4), pages 658-671.
  • Handle: RePEc:ers:journl:v:xxiv:y:2021:i:special4:p:658-671
    as

    Download full text from publisher

    File URL: https://ersj.eu/journal/2797/download
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Anna Cabigiosu & Diego Campagnolo, 2019. "Innovation and growth in KIBS: the role of clients’ collaboration and service customisation," Industry and Innovation, Taylor & Francis Journals, vol. 26(5), pages 592-618, May.
    2. Joshua Pearce, 2012. "The case for open source appropriate technology," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 14(3), pages 425-431, June.
    3. Dimitris Mourtzis & Sophia Fotia & Nikoletta Boli & Ekaterini Vlachou, 2018. "An approach for the modelling and quantification of PSS customisation," International Journal of Production Research, Taylor & Francis Journals, vol. 56(3), pages 1137-1153, February.
    4. Laato, Samuli & Islam, A.K.M. Najmul & Farooq, Ali & Dhir, Amandeep, 2020. "Unusual purchasing behavior during the early stages of the COVID-19 pandemic: The stimulus-organism-response approach," Journal of Retailing and Consumer Services, Elsevier, vol. 57(C).
    5. Agnieszka Rzepka & Magdalena Maciaszczyk & Anna Maria Wisniewska & Maria Kocot, 2021. "E-Consumers and their Agile Qualities as Creators of Eco-Innovations: A Case Study," European Research Studies Journal, European Research Studies Journal, vol. 0(2B), pages 23-38.
    6. Lee Won Park & Sanghoon Lee & Hangbae Chang, 2018. "A Sustainable Home Energy Prosumer-Chain Methodology with Energy Tags over the Blockchain," Sustainability, MDPI, vol. 10(3), pages 1-18, March.
    7. Julia Koch & Britta Frommeyer & Gerhard Schewe, 2020. "Online Shopping Motives during the COVID-19 Pandemic—Lessons from the Crisis," Sustainability, MDPI, vol. 12(24), pages 1-20, December.
    8. Tejas R. Shah, 2018. "Conceptualising the framework for effectiveness of customer value co-creation in service innovation," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 31(1), pages 121-136.
    9. Agota Giedre RAIŠIENE & , Svitlana BILAN & Vainius SMALSKYS & Jolita GECIENE, 2019. "Emerging Changes In Attitudes To Inter-Institutional Collaboration: The Case Of Organizations Providing Social Services In Communities," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2019(33), pages 34-56, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Shunying Zhao & Qiang Yang & Hohjin Im & Baojuan Ye & Yadi Zeng & Zhinan Chen & Lu Liu & Dawu Huang, 2022. "The impulsive online shopper: effects of COVID-19 burnout, uncertainty, self-control, and online shopping trust," Future Business Journal, Springer, vol. 8(1), pages 1-15, December.
    2. Cruz-Cárdenas, Jorge & Zabelina, Ekaterina & Guadalupe-Lanas, Jorge & Palacio-Fierro, Andrés & Ramos-Galarza, Carlos, 2021. "COVID-19, consumer behavior, technology, and society: A literature review and bibliometric analysis," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    3. Mostafa Ghodsi & Ali Ardestani & Arash Rasaizadi & Seyednaser Ghadamgahi & Hao Yang, 2021. "How COVID-19 Pandemic Affected Urban Trips? Structural Interpretive Model of Online Shopping and Passengers Trips during the Pandemic," Sustainability, MDPI, vol. 13(21), pages 1-15, October.
    4. Goel, Pooja & Parayitam, Satyanarayana & Sharma, Anuj & Rana, Nripendra P. & Dwivedi, Yogesh K, 2022. "A moderated mediation model for e-impulse buying tendency, customer satisfaction and intention to continue e-shopping," Journal of Business Research, Elsevier, vol. 142(C), pages 1-16.
    5. Ali Zackery & Joseph Amankwah-Amoah & Zahra Heidari Darani & Shiva Ghasemi, 2022. "COVID-19 Research in Business and Management: A Review and Future Research Agenda," Sustainability, MDPI, vol. 14(16), pages 1-32, August.
    6. Karolina Perèiæ & Milica Slijepèeviæ & Pedja Ašanin Gole, 2023. "Factors influencing the purchase of fashion products before and during the COVID-19 pandemic: the example of Serbia," Zbornik radova Ekonomskog fakulteta u Rijeci/Proceedings of Rijeka Faculty of Economics, University of Rijeka, Faculty of Economics and Business, vol. 41(1), pages 65-89.
    7. Farooq, Ali & Laato, Samuli & Islam, A.K.M. Najmul & Isoaho, Jouni, 2021. "Understanding the impact of information sources on COVID-19 related preventive measures in Finland," Technology in Society, Elsevier, vol. 65(C).
    8. Liu, Jicheng & Sun, Jiakang & Yuan, Hanying & Su, Yihan & Feng, Shuxian & Lu, Chaoran, 2022. "Behavior analysis of photovoltaic-storage-use value chain game evolution in blockchain environment," Energy, Elsevier, vol. 260(C).
    9. A. J. Jin & C. Li & J. Su & J. Tan, 2022. "Fundamental Studies of Smart Distributed Energy Resources along with Energy Blockchain," Energies, MDPI, vol. 15(21), pages 1-12, October.
    10. Maxim Kotsemir & Alexander Abroskin & Dirk Meissner, 2013. "Innovation concepts and typology – an evolutionary discussion," HSE Working papers WP BRP 05/STI/2013, National Research University Higher School of Economics.
    11. Peluso, Alessandro M. & Pichierri, Marco & Pino, Giovanni, 2021. "Age-related effects on environmentally sustainable purchases at the time of COVID-19: Evidence from Italy," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    12. Talwar, Manish & Talwar, Shalini & Kaur, Puneet & Tripathy, Naliniprava & Dhir, Amandeep, 2021. "Has financial attitude impacted the trading activity of retail investors during the COVID-19 pandemic?," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
    13. Hsu, Sheila Hsuan-Yu & Tsou, Hung-Tai & Chen, Ja-Shen, 2021. "“Yes, we do. Why not use augmented reality?†customer responses to experiential presentations of AR-based applications," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
    14. Ernest Barceló & Katarina Dimić-Mišić & Monir Imani & Vesna Spasojević Brkić & Michael Hummel & Patrick Gane, 2023. "Regulatory Paradigm and Challenge for Blockchain Integration of Decentralized Systems: Example—Renewable Energy Grids," Sustainability, MDPI, vol. 15(3), pages 1-27, January.
    15. Xiwen Fu & Shuxin Wang, 2022. "How to Promote Low-Carbon Cities with Blockchain Technology? A Blockchain-Based Low-Carbon Development Model for Chinese Cities," Sustainability, MDPI, vol. 14(20), pages 1-17, October.
    16. Krzysztof Bartczak & Stanisław Łobejko, 2022. "The Implementation Environment for a Digital Technology Platform of Renewable Energy Sources," Energies, MDPI, vol. 15(16), pages 1-16, August.
    17. Liu, Hongfei & Liu, Wentong & Yoganathan, Vignesh & Osburg, Victoria-Sophie, 2021. "COVID-19 information overload and generation Z's social media discontinuance intention during the pandemic lockdown," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
    18. Yahia Baashar & Gamal Alkawsi & Ammar Ahmed Alkahtani & Wahidah Hashim & Rina Azlin Razali & Sieh Kiong Tiong, 2021. "Toward Blockchain Technology in the Energy Environment," Sustainability, MDPI, vol. 13(16), pages 1-20, August.
    19. Serravalle, Francesca & Pantano, Eleonora, 2023. "Mastering care management strategies to improve retailing: Mechanisms, capabilities, impacts and emerging opportunities," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
    20. Agrawal, Shiv Ratan & Mittal, Divya, 2022. "Optimizing customer engagement content strategy in retail and E-tail: Available on online product review videos," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).

    More about this item

    Keywords

    Internet; consumer; enterprise; business.;
    All these keywords.

    JEL classification:

    • M0 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - General
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ers:journl:v:xxiv:y:2021:i:special4:p:658-671. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Marios Agiomavritis (email available below). General contact details of provider: https://ersj.eu/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.