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Content
2001, Volume 44, Issue 2
2001, Volume 44, Issue 1
- 1-1 The editor's chair
by Organ, Dennis W.
- 2-10 Benjamin Franklin: Founding father of american management
by McCormick, Blaine
- 11-18 How do you spell success in Mexico? CALICA
by Gordon, Gus & Williams, Thurmon
- 19-26 International alliance negotiations: legal issues for general managers
by Campbell, Elise & Reuer, Jeffrey J.
- 27-32 Somebody kicked the sleeping dog--new bite in the foreign corrupt practices act
by McCubbins, Tipton F.
- 33-36 Seven emerging sales competencies
by Rosenbaum, Bernard L.
- 37-46 How to implement a customer satisfaction program
by Naumann, Earl & Jackson, Donald Jr. & Rosenbaum, Mark S.
- 47-54 E-operations: a guide to streamlining with the internet
by Boyer, Kenneth K.
- 55-60 Using economic profit to assess performance: a metric for modern firms
by Aggarwal, Raj
- 61-68 Activity-based costing for the small business: a primer
by Baxendale, Sidney J.
- 69-76 The importance of courting the individual investor
by Vogelheim, Paul & Schoenbachler, Denise D. & Gordon, Geoffrey L. & Gordon, Craig C.
- 77-83 The financial impact of medical savings account plans
by Bond, Michael T. & Knapp, Deborah Erdos
- 84-85 Trust on trial : How the microsoft case is reframing the rules of competition
by McKenzie, Richard B.
2000, Volume 43, Issue 6
- 5-14 Building a learning strategy at the top: Interviews with ten of America's CLOs
by Baldwin, Timothy T. & Danielson, Camden C.
- 15-22 Strategic investment decision appraisal techniques: The old and the new
by Adler, Ralph W.
- 23-28 Mission statements: Are they smoke and mirrors?
by Bartkus, Barbara & Glassman, Myron & Bruce McAfee, R.
- 29-35 Creatively managing for creative destruction
by Shanklin, William L.
- 36-40 Beyond marketing myopia: The service of small railroads
by Landry, Michael & Ozment, John
- 49-54 E-tailing--For all products?
by Li, Zhan G. & Gery, Nurit
- 55-64 From garbage to goods: Successful remanufacturing systems and skills
by Ferrer, Geraldo & Clay Whybark, D.
- 65-72 Excuses, excuses: Moral slippage in the workplace
by Gibson, Kevin
- 73-77 Are tracking stocks on track?
by Tompkins, Daniel L.
2000, Volume 43, Issue 5
- 1-1 What pay can and can't do
by Organ, Dennis W.
- 2-3 Global business alliances
by Parkhe, Arvind
- 4-10 Termination with dignity
by The Employment Roundtable & Bayer, Richard
- 11-18 Turning competitive advantage into customer equity
by Pitt, Leyland F. & Ewing, Michael T. & Berthon, Pierre
- 19-28 The six levers for managing organizational culture
by Young, David W.
- 29-36 Looking before you leap: Assessing the jump to teams in knowledge-based work
by Cross, Rob
- 37-44 Barriers and gateways to management cooperation and teamwork
by Longenecker, Clinton O. & Neubert, Mitchell
- 45-52 Styling strategy
by Moulson, Tom & Sproles, George
- 53-60 Can high performance work practices help in the former Soviet Union?
by Luthans, Fred & Luthans, Kyle W. & Hodgetts, Richard M. & Luthans, Brett C.
- 61-64 Introducing JIT Manufacturing: It's easier than you think
by Beard, Luciana & Butler, Stephen A.
- 65-73 Military doctrine in crisis management: Three beverage contamination cases
by Tsang, Alex S. L.
2000, Volume 43, Issue 4
- 1-2 Another proven prophet
by Organ, Dennis W.
- 3-7 Executive briefing management and the EEOC
by Calvasina, Gerald E. & Calvasina, Richard V. & Calvasina, Eugene J.
- 8-12 Articulating corporate values through human resource policies
by Begley, Thomas M. & Boyd, David P.
- 13-16 Is customer loyalty a pernicious myth?
by Henry, Craig Douglas
- 17-22 Strengthen your business partnership: a framework and application
by Kerns, Charles D.
- 23-32 Organizing work in service firms
by Metters, Richard & Vargas, Vicente
- 33-42 The reason for the patent wars
by O'Hearn, Timothy J.
- 43-51 Intellectual property in computer programs
by Nalley, Elliot Turner
- 52-58 The ADA and the mentally disabled: what must firms do?
by Schwartz, Robert H. & Post, Frederick R. & Simonetti, Jack L.
- 59-64 Electronic communication in the workplace--something's got to give
by Kovach, Kenneth A. & Conner, Sandra J. & Livneh, Tamar & Scallan, Kevin M. & Schwartz, Roy L.
- 65-72 Taking the high road when going international
by Monti, Joseph A. & Yip, George S.
- 73-81 After the meltdown: a survey of international firms in Russia
by Shama, Avraham
- 82-84 Pedro Nueno
by Moulton, Harper W.
2000, Volume 43, Issue 3
- 3-12 Ethical and online privacy issues in electronic commerce
by Kelly, Eileen P. & Rowland, Hugh C.
- 13-18 Privacy on the net: Europe changes the rules
by Scheibal, William J. & Gladstone, Julia Alpert
- 19-26 Linking advertising and brand value
by Herremans, Irene M. & Ryans, John Jr. & Aggarwal, Raj
- 27-34 Marketing high technology: preparation, targeting, positioning, execution
by Easingwood, Chris & Koustelos, Anthony
- 35-42 The importance of international business at the local level
by McCarty, William & Kasoff, Mark & Smith, Doug
- 43-52 Recruiting and the web: High-tech hiring
by Thomas, Steven L. & Ray, Katherine
- 53-58 Growing a lily society: The case of a nonprofit turnaround
by Imberman, Woodruff
- 59-68 Product development partnerships: Balancing the needs of OEMs and suppliers
by Swink, Morgan L. & Mabert, Vincent A.
- 69-77 Do trade-offs exist in operations strategy? Insights from the stamping die industry
by Pagell, Mark & Melnyk, Steve & Handfield, Robert
2000, Volume 43, Issue 2
- 1-3 The Editor's Chair
by Organ, Dennis W.
- 4-6 Executive briefing/Corporate governance digest
by Daily, Catherine M. & Dalton, Dan R.
- 7-16 Reengineering U.S. environmental protection
by Chilton, Kenneth W.
- 17-24 Airline marketing alliances and U.S. competition policy: Does the consumer benefit?
by Hemphill, Thomas A.
- 25-34 Outsourcing services: The contract is just the beginning
by Allen, Sandy & Chandrashekar, Ashok
- 35-44 The manager's guide to supply chain management
by Ian Stuart, F. & McCutcheon, David M.
- 45-54 Managing global expansion: A conceptual framework
by Gupta, Anil K. & Govindarajan, Vijay
- 55-60 An emerging green market in China: Myth or reality?
by Chan, Ricky Y. K.
- 61-70 Trade in Thailand: A three-way cultural comparison
by Pornpitakpan, Chanthika
- 71-74 Seeing red over international Gray markets
by Prince, Melvin & Davies, Mark
2000, Volume 43, Issue 1
- 2-4 Alternative dispute resolution
by Hayford, Stephen L.
- 5-15 Navigating China's changing economy: Strategies for private firms
by Ahlstrom, David & Bruton, Garry D. & Lui, Steven S. Y.
- 16-24 Relationship marketing the Chinese way
by Yau, Oliver H. M. & Lee, Jenny S. Y. & Chow, Raymond P. M. & Sin, Leo Y. M. & Tse, Alan C. B.
- 25-30 Insider-outsider perspectives of Guanxi
by Yi, Lee Mei & Ellis, Paul
- 31-38 Cultivating Guanxi as a foreign investor strategy
by Pearce, John II & Robinson, Richard Jr.
- 39-43 Business success in Eastern Europe: Understanding and customizing HRM
by Kiriazov, Dimiter & Sullivan, Sherry E. & Tu, Howard S.
- 44-52 Understanding the market environment of India
by Ramachandran, Raja
- 53-64 Of competitive advantage: Kinetic and positional
by Ma, Hao
- 65-74 Knowledge transfer and management consulting: A look at "The firm"
by Lahti, Ryan K. & Beyerlein, Michael M.
- 75-83 Timing--The bedrock of anticipatory management
by Harper, Stephen C.
1999, Volume 42, Issue 6
- 1-1 Vote 1999
by Organ, Dennis W.
- 2-8 Strategies for combating gray market activity
by Myers, Matthew B. & Griffith, David A.
- 9-18 Brand imitation and its effects on innovation, competition, and brand equity
by Wilke, Ricky & Zaichkowsky, Judith Lynne
- 19-28 Building the strategy implementation network
by Noble, Charles H.
- 29-34 Corporate governance and shareholder patience
by Ciccotello, Conrad S. & Grant, C. Terry
- 37-40 The opportunity database: Funding new markets from existing businesses
by Meyer, Peter
- 41-46 The end of lifetime employment in Japan
by Hirakubo, Nakato
- 47-55 Organizational culture in Russia: The secret to success
by Fey, Carl F. & Nordahl, Claes & Zatterstrom, Heike
- 56-62 Through the top with mentoring
by Slmonetti, Jack L. & Ariss, Sonny & Martinez, Joan
- 63-69 Specifications-Do we really understand what they mean?
by Nellore, Rajesh & Soderquist, Klas & Siddall, Gary & Motwani, Jaideep
1999, Volume 42, Issue 5
- 1-1 The editor's chair
by Organ, Dennis W.
- 2-4 Family business succession planning
by Dascher, Paul E. & Jens, William Jr.
- 5-10 Creating the boundaryless organization
by Ashkenas, Ron
- 11-16 The American quest for quality
by Imberman, Woodruff
- 17-22 HH&A: How leaders learn from failure
by Ford, Randal
- 23-33 Different service firms, different core competencies
by Davis, Tim R. V.
- 34-40 Reverse marketing in Asia: A Korean experience
by Choi, Thomas
- 41-46 At the crossroads of distribution reform: China's recent ban on direct selling
by Chan, Ricky Y. K.
- 47-54 Dog strategies in the transition economies
by Hamori, Balazs
- 55-64 Yield management: Filling buckets, papering the house
by Weigand, Robert E.
- 65-72 Financial management and planning with the product life cycle concept
by Rink, David R. & Roden, Dianne M. & Fox, Harold W.
- 73-82 virtual@virtual.org
by Bruce Kavan, C. & Stoak Saunders, Carol & Nelson, Reed E.
- 86-87 Management challenges for the 21st century : Peter F. Drucker
by Rosenberg, Stuart
1999, Volume 42, Issue 4
- 1-1 The Editor's Chair
by Organ, Dennis W.
- 2-6 How to frame a message: The art of persuasion and negotiation
by Sussman, Lyle
- 7-13 Transition to market economy as inflection point: Can strategy help?
by Bogel, Gyorgy & Huszty, Anna Salamonne
- 14-20 Dues-paying: Managing the costs of recognition
by Ford, Robert & Newstrom, John
- 21-28 Strategic consensus: Marching to the beat of a different drummer?
by McDermott, Christopher & Boyer, Kenneth K.
- 29-36 Team empowerment in new product development
by Gerwin, Donald
- 37-42 Rommel in the boardroom
by Forney, Nathan A.
- 43-52 When customer service goes bad..
by Fleming, Mary M.K.
- 53-62 Strategic brand valuation: A cross-functional perspective
by Cravens, Karen S. & Guilding, Chris
- 63-67 Contemporary satire of corporate managers: Time to cut the boss some slack?
by Burke, Lisa A. & Moore, Jo Ellen
1999, Volume 42, Issue 3
- 2-4 Corporate governance digest
by Daily, Catherine M. & Dalton, Dan R.
- 5-17 Beyond strategy: Configuration as a pillar of competitive advantage
by Miller, Danny & Whitney, John O.
- 18-26 Harnessing the value of experience in the knowledge-driven firm
by Geisler, Eliezer
- 27-32 Swing doors and musical chairs
by Kransdorff, Arnold & Williams, Russell
- 33-40 Acquiring intellect: Managing the integration of knowledge-intensive acquisitions
by Birkinshaw, Julian
- 41-47 Managing human resources in the third era: Economic perspectives
by Gannon, Martin J. & Flood, Patrick C. & Paauwe, Jaap
- 48-56 Benchmarking sales forecasting management
by Mentzer, John T. & Bienstock, Carol C. & Kahn, Kenneth B.
- 57-62 Corporate governance, strategic philanthropy, and public policy
by Hemphill, Thomas A.
- 63-70 Proactive behavior: Meaning, impact, recommendations
by Bateman, Thomas S. & Crant, J. Michael
- 71-76 One more time: How do you satisfy customers?
by Naumann, Earl & Jackson, Donald Jr.
- 77-82 Y2K: The impact on small businesses
by Harris, Carolyn R. & McMillan, David R.
- 83-84 Jack Welch and the GE Way: Management insights and leadership secrets of the legendary CEO : by Robert Slater New York: McGraw-Hill, 1998. 328 pages
by Beam, Henry
- 84-85 Corporation nation: How corporations are taking over our lives and what we can do about it : by Charles Derber. New York: St. Martin's Press, 1998. 374 pp
by Hemphill, Thomas A.
- 85-86 The microsoft file: The secret case against Bill Gates : by Wendy Goldman Rohm. New York: Random House/Times Books, 1998. 313 pp
by Gulbro, Robert D.
- 86-87 The promise and peril of environmental justice : by Christopher H. Foreman, Jr. Washington: Brookings Institution Press, 1998. 191 pp
by Durnil, Gordon K.
1999, Volume 42, Issue 2
- 3-7 Accounting
by Pacini, Carl & Hillison, William & Sinason, David
- 8-12 Is the stakeholder model dead?
by Beaver, William
- 13-18 Structure-driven strategy and virtual organization design
by Werther, William Jr.
- 19-28 Changing channels: The impact of the internet on distribution strategy
by Pitt, Leyland & Berthon, Pierre & Berthon, Jean-Paul
- 29-36 Counterintuitive management of information technology
by Johnson, Bruce & Woolfolk, Walter W. & Ligezinski, Peter
- 37-44 Maquiladoras: Entrepreneurial experimentation to global competitiveness
by Eliot Brouthers, Lance & McCray, John P. & Wilkinson, Timothy J.
- 45-51 Marketing agricultural products to China
by Li, Zhan G. & Eadington, Diana E.
- 52-60 Using history for strategic problem-solving: The Harley-Davidson effect
by Donald Hopkins, H.
- 61-68 Alphabet soup: Good for you or an indigestible stew?
by Ogan, Pekin & Heitger, Les
- 69-78 Planning for the inevitable product recall
by Berman, Barry
- 79-84 Workplace harassment: Employees vs. customers
by Bruce McAfee, R. & Deadrick, Diana L. & Kezman, Scott W.
- 85-91 LLCs and LLPs: Organizing to deliver professional services
by Ciccotello, Conrad S. & Grant, C. Terry
1999, Volume 42, Issue 1
- 1-2 The editor's chair
by Organ, Dennis W.
- 3-10 Leveraging the web for corporate success
by Griffith, David A. & Palmer, Jonathan W.
- 11-18 Cyberservice: Taming service marketing problems with the world wide web
by Pitt, Leyland & Berthon, Pierre & Watson, Richard T.
- 19-26 Sales managers: Marketing's best example of the peter principle?
by Anderson, Ralph E. & Dubinsky, Alan J. & Mehta, Rajiv
- 27-36 Ganbatte: Understanding the Japanese employee
by Meek, Christopher B.
- 37-44 Organizational learning in China
by Lee, Jenny S. Y.
- 45-54 Dangerous directives? Liability and the unstable worker
by Zugelder, Michael T. & Maurer, Steven D. & Champagne, Paul
- 55-65 The use and abuse of power in supply chains
by Munson, Charles L. & Rosenblatt, Meir J. & Rosenblatt, Zehava
- 66-72 Accounting choices and EVA
by McIntyre, Edward V.
- 73-78 Just what is an ideation group?
by Evink, Janis R. & Beam, Henry H.
1998, Volume 41, Issue 6
- 1-1 The editor's chair
by Organ, Dennis W.
- 2-3 Current issues in international alliances
by Parkhe, Arvind
- 4-14 The knowledge chain
by Spinello, Richard A.
- 15-24 Comparing Chinese and Western cultural roots: Why "East is East and..."
by Scarborough, Jack
- 25-33 Confucius in Mexico: Korean MNCs and the maquiladoras
by Paik, Yongsun & Derick Sohn, J. H.
- 34-40 Doing business in India: Aspects of the political dimension
by Limaye, Mohan R.
- 41-48 A strategic balance of tradition and technology: An ayurvedic firm in modern India
by Arogyaswamy, Bernard & Manchanda, Deepak
- 49-60 Intrapreneurs and market-based managers: Pirates and gamblers or knights and saints?
by Reitz, H. Joseph
- 61-68 The mass marketing of luxury
by Nueno, Jose Luis & Quelch, John A.
- 69-76 Marketing in the twilight zone
by Biemans, Wim G.
- 77-82 The anatomy of fraudulent behavior
by Dunkelberg, John & Robin, Donald P.
1998, Volume 41, Issue 5
- 1-1 The editor's chair
by Organ, Dennis W.
- 2-4 Executive briefing/management development
by Baldwin, Timothy T. & Danielson, Camden
- 5-16 A manager's primer in electronic commerce
by Urbaczewski, Andrew & Jessup, Leonard M. & Wheeler, Bradley C.
- 17-20 The case for electronic business communities
by Peypoch, Ramon J.
- 21-30 Boom time for electronic commerce--Rhetoric or reality?
by Foley, Paul & Sutton, David
- 31-36 The king is dead
by Muskin, Jerold B.
- 37-43 Hong Kong's emerging tertius role in the global economy
by Ellis, Paul
- 44-52 Seven keys to better forecasting
by Moon, Mark A. & Mentzer, John T. & Smith, Carlo D. & Garver, Michael S.
- 53-60 Overcome the fatal flaws of consulting: Close the results gap
by Schaffer, Robert H.
- 61-66 Succession planning: Building the management corps
by Beeson, John
- 67-73 When a strategic plan includes bankruptcy
by Pearce, John II & DiLullo, Samuel A.
- 74-80 Pulling customers closer through logistics service
by Stank, Theodore P. & Daugherty, Patricia J. & Ellinger, Alexander E.
- 84-85 How strategic business design will lead you to tomorrow's profits : By Adrian J. Slywotzky and David J. Morrison
by Beam, Henry
- 85-86 Answering a flawed indictment : By Michael J. Phillips
by Fort, Timothy L.
- 86-87 The coming 20-year boom and what it means to you : By Bob Davis and David Wessel
by Gulbro, Robert D.
1998, Volume 41, Issue 4
- 1-1 The editor's chair
by Organ, Dennis W.
- 5-11 The web of privacy: Business in the information age
by Grover, Varun & Hall, Liz & Rosenberg, Scott
- 12-18 Current practices in environmental management
by Brown, Warren B. & Karagozoglu, Necmi
- 19-26 Charisma and managerial leadership: The gift that never was
by Ahmed Nur, Yusuf
- 27-33 American business education in Central Europe: Serving what ends and for whom?
by Lupton, Robert A. & Jansen, Duane G.
- 34-40 Country managers in transitional economies: The case of Vietnam
by Quelch, John A. & Dinh-Tan, Christine M.
- 41-44 The new MBA: Flies in the paradigm
by Hancock, Terence
- 45-48 The new MBA--A journey just begun
by Hettenhouse, George W.
- 49-52 Why comply? Directors face heightened personal liability after Caremark
by Fiorelli, Paul E.
- 53-58 Liability on Franchise premises: Footing the bill for crime
by Hanson, Randall K.
- 59-70 Small business and the Americans with disabilities act
by Zugelder, Michael T. & Maurer, Steven D.
- 71-78 Name, rank, and serial number? The dilemma of reference checks
by Arnesen, David W. & Fleenor, C. Patrick & Blizinsky, Mariin
1998, Volume 41, Issue 3
- 1-2 The Editor's chair
by Organ, Dennis W.
- 3-4 Executive briefing/Operations management
by Schmenner, Roger W.
- 5-14 Ethics in negotiation: Oil and water or good lubrication?
by Reitz, H. Joseph & Wall, James Jr. & Love, Mary Sue
- 15-25 Fostering both sides of human nature--the foundation for collaborative relationships
by Ehin, Charles
- 26-32 Knowledge-intensive firms
by Nurmi, Raimo
- 33-40 Best practices in small firm diversification
by Sandvig, J. Christopher & Coakley, Lori
- 41-49 "Unsafe" business acts and outcomes: A management lexicon
by Cooksey, Ray W. & Gates, G. Richard & Pollock, Hilary
- 50-60 Crisis management in Central European firms
by Pearson, Christine M. & Rondinelli, Dennis A.
- 61-72 Customizing management training in Central and Eastern Europe: Mini-shock therapy
by Gobeli, David H. & Przybylowski, Krzysztof & Rudelius, William
- 73-80 Strategic responses of Mexican managers to economic reform
by Trevino, Len J.
- 81-86 The growing threat of computer crime in small businesses
by Doney, Lloyd D.
1998, Volume 41, Issue 2