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¿Cómo pagan los colombianos y por qué?

Author

Listed:
  • Carlos A. Arango-Arango

    (Banco de la República de Colombia)

  • Nicolás F. Suárez-Ariza

    (Banco de la República de Colombia)

  • Sergio H. Garrido-Mejía

    (Banco de la República de Colombia)

Abstract

Este reporte presenta los resultados de dos encuestas, una a consumidores y otra a pequeños comercios, sobre los factores socioeconómicos vinculados al acceso, uso y aceptación de los pagos electrónicos en Colombia. La implementación de estas encuestas en las principales ciudades colombianas en 2016 es el resultado de un esfuerzo conjunto del Banco de la República, la Asociación Bancaria de Colombia, Redeban Multicolor S.A. y la firma Cifras & Conceptos. Entre los mensajes centrales de este reporte se encuentra que aunque los consumidores urbanos han alcanzado un alto grado de acceso a instrumentos de pago electrónicos, estos siguen haciendo un 97% de sus pagos en efectivo debido a la limitada aceptación de estos instrumentos en sus transacciones cotidianas. La renuencia de los comercios a aceptar instrumentos de pago electrónicos se debe a varios aspectos, entre los cuales se destacan sus percepciones respecto a los altos costos de operar con pagos electrónicos frente al efectivo y la perspectiva de mayores cargas impositivas. No obstante, los comercios reconocen las oportunidades que puede traerles el aceptar pagos electrónicos en términos de eficiencia y competitividad. Estos factores no solo están asociados con la decisión de aceptar o no pagos electrónicos sino, de igual relevancia, con sus decisiones de formalizarse y acceder a cuentas de depósito con el sistema financiero.

Suggested Citation

  • Carlos A. Arango-Arango & Nicolás F. Suárez-Ariza & Sergio H. Garrido-Mejía, 2017. "¿Cómo pagan los colombianos y por qué?," Borradores de Economia 991, Banco de la Republica de Colombia.
  • Handle: RePEc:bdr:borrec:991
    DOI: 10.32468/be.991
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    References listed on IDEAS

    as
    1. Carlos Arango & Yassine Bouhdaoui & David Bounie & Martina Eschelbach & Lola Hernández, 2013. "Cash Management and Payment Choices: A Simulation Model with International Comparisons," Staff Working Papers 13-53, Bank of Canada.
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    Cited by:

    1. Flechas Briceno, Gonzalo Alberto & Higuera Torres, Gabriela, 2021. "La experiencia del uso del dinero en las personas de bajos ingresos en Bogotá, noviembre de 2019," Revista Tendencias, Universidad de Narino, vol. 22(2), pages 157-181, July.

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    More about this item

    Keywords

    Instrumentos de pago; pagos electrónicos; efectivo; inclusión financiera.;
    All these keywords.

    JEL classification:

    • L14 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Transactional Relationships; Contracts and Reputation
    • E42 - Macroeconomics and Monetary Economics - - Money and Interest Rates - - - Monetary Sytsems; Standards; Regimes; Government and the Monetary System
    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages

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