IDEAS home Printed from https://ideas.repec.org/a/taf/pubmgr/v15y2013i6p816-838.html
   My bibliography  Save this article

Human Resource Management Practices and Trust in Public Organizations

Author

Listed:
  • Yoon Jik Cho
  • Theodore H. Poister

Abstract

Trust has been acknowledged as a valuable managerial resource within organizations. Working as a lubricant of organizational functioning, trust reduces opportunistic behaviours while it increases voluntary compliance to organizational norms and rules as well as enhancing individual and organizational performance. Considering the importance of trust, it is worthwhile to explore what factors may help build trust within organizations. This research investigates whether perceptions of several human resource management (HRM) practices are associated with trust in government organizations. According to social exchange theory, HRM practices signal management's commitment to employees which in turn leads to greater trust in the organization. Using data from an employee survey conducted for the Georgia Department of Transportation in 2007, this research tests how employee perceptions of HRM practices are related to trust in three distinct levels of management in a large department of state government: trust in department leadership, trust in one's leadership team, and trust in one's supervisor. Binary logit analyses suggest that perceptions of HRM practices focusing on autonomy, compensation, communication, performance appraisal, and career development are associated with trust in public organizations. According to the result, those practices present variation in their leverage on trust in leadership at different levels.

Suggested Citation

  • Yoon Jik Cho & Theodore H. Poister, 2013. "Human Resource Management Practices and Trust in Public Organizations," Public Management Review, Taylor & Francis Journals, vol. 15(6), pages 816-838, September.
  • Handle: RePEc:taf:pubmgr:v:15:y:2013:i:6:p:816-838
    DOI: 10.1080/14719037.2012.698854
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/14719037.2012.698854
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1080/14719037.2012.698854?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Helena Bulińska-Stangrecka & Anna Bagieńska, 2021. "The Role of Employee Relations in Shaping Job Satisfaction as an Element Promoting Positive Mental Health at Work in the Era of COVID-19," IJERPH, MDPI, vol. 18(4), pages 1-18, February.
    2. Mohammad Bin Amin & Mohammad Rabiul Basher Rubel, 2020. "Human resource management practices and employee knowledge sharing behavior: Mediating role of knowledge sharing intention," Asian Journal of Empirical Research, Asian Economic and Social Society, vol. 10(5), pages 150-164, May.
    3. Joanna Luczak, 2018. "Police human resource policy in the Lodz voivodeship as a determinant of knowledge and organization’s effective operation," Ekonomia i Prawo, Uniwersytet Mikolaja Kopernika, vol. 17(1), pages 71-82, March.
    4. Cupcea Ion & Birca Alic, 2023. "The Particularities Of Human Resources Management In The Public Sector," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 3, pages 148-156, June.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:pubmgr:v:15:y:2013:i:6:p:816-838. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/RPXM20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.