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Effects of employee training on the performance of North-American firms

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  • J. A. Molina
  • R. Ortega

Abstract

This article analyses the impact of employee training on the performance, measured in terms of Tobin's Q and total returns to shareholders, of North-American firms, by using a survey of senior executives in human capital management carried out in 2000. The results indicate that higher training can have a positive effect on firm performance through factors such as employee satisfaction and customer loyalty. Overall, it is found that higher levels of training are associated with significant benefits which can increase firm value.

Suggested Citation

  • J. A. Molina & R. Ortega, 2003. "Effects of employee training on the performance of North-American firms," Applied Economics Letters, Taylor & Francis Journals, vol. 10(9), pages 549-552.
    • Handle: RePEc:taf:apeclt:v:10:y:2003:i:9:p:549-552
    DOI: 10.1080/1350485032000100297
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    References listed on IDEAS

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    1. Black, Sandra E & Lynch, Lisa M, 1996. "Human-Capital Investments and Productivity," American Economic Review, American Economic Association, vol. 86(2), pages 263-267, May.
    2. Lisa M. Lynch & Sandra E. Black, 1995. "Beyond the Incidence of Training: Evidence from a National Employers Survey," NBER Working Papers 5231, National Bureau of Economic Research, Inc.
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    Cited by:

    1. García, Lucia, 2018. "El mercado laboral en España desde la oferta: evolución reciente nacional y regional [Supply labour market in Spain: recent evolution at a national and regional level]," MPRA Paper 85262, University Library of Munich, Germany.
    2. Isidro Pena Garcia Pardo & Ma del Valle Fernandez Moreno, 2009. "Looking into the black-box: analysis of the effectiveness of human resources strategy," Zbornik radova Ekonomskog fakulteta u Rijeci/Proceedings of Rijeka Faculty of Economics, University of Rijeka, Faculty of Economics and Business, vol. 27(1), pages 31-56.
    3. Anastasios Kitsos & Paul Bishop, 2018. "Economic resilience in Great Britain: the crisis impact and its determining factors for local authority districts," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 60(2), pages 329-347, March.
    4. Andries de Grip & Inge Sieben, 2005. "The effects of human resource management on small firms' productivity and employees' wages," Applied Economics, Taylor & Francis Journals, vol. 37(9), pages 1047-1054.
    5. Pål Schøne, 2007. "Does increased international competition increase the need for training?," Applied Economics Letters, Taylor & Francis Journals, vol. 14(2), pages 151-155.

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