IDEAS home Printed from https://ideas.repec.org/a/spr/manrev/v70y2020i1d10.1007_s11301-019-00163-8.html
   My bibliography  Save this article

The relationship between leader–member exchange and employee outcomes: review of past themes and future potential

Author

Listed:
  • Sana Mumtaz

    (NUCES-FAST
    Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology (SZABIST))

  • Chris Rowley

    (City, University of London
    University of Oxford)

Abstract

Research on leader–member exchange (LMX) has gained momentum with a large number of studies investigating its impact on multiple levels. This article systematically reviews the literature between 2010 and 2016 on the link between LMX and its impacts on employee perceptual, attitudinal and behavioral outcomes. Our review identifies performance, job satisfaction, organization citizenship behavior, turnover intention, creativity, organizational commitment and affective commitment as the most significant outcomes of LMX. This article also identifies potential areas for future LMX research and identifies different ways for enhancing its theoretical and empirical contributions in future.

Suggested Citation

  • Sana Mumtaz & Chris Rowley, 2020. "The relationship between leader–member exchange and employee outcomes: review of past themes and future potential," Management Review Quarterly, Springer, vol. 70(1), pages 165-189, February.
    • Handle: RePEc:spr:manrev:v:70:y:2020:i:1:d:10.1007_s11301-019-00163-8
    DOI: 10.1007/s11301-019-00163-8
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11301-019-00163-8
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s11301-019-00163-8?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Long-Zeng Wu & Ho Kwong Kwan & Li-Qun Wei & Jun Liu, 2013. "Ingratiation in the Workplace: The Role of Subordinate and Supervisor Political Skill," Journal of Management Studies, Wiley Blackwell, vol. 50(6), pages 991-1017, September.
    2. Yuntao Bai & Peter Li & Youmin Xi, 2012. "The distinctive effects of dual-level leadership behaviors on employees’ trust in leadership: An empirical study from China," Asia Pacific Journal of Management, Springer, vol. 29(2), pages 213-237, June.
    3. Jiing-Lih Farh & Anne S. Tsui & Katherine Xin & Bor-Shiuan Cheng, 1998. "The Influence of Relational Demography and Guanxi: The Chinese Case," Organization Science, INFORMS, vol. 9(4), pages 471-488, August.
    4. Li‐Qun Wei & Jun Liu & Yuan‐Yi Chen & Long‐Zeng Wu, 2010. "Political Skill, Supervisor–Subordinate Guanxi and Career Prospects in Chinese Firms," Journal of Management Studies, Wiley Blackwell, vol. 47(3), pages 437-454, May.
    5. Anonymous, 2015. "Notes from the Editors," American Political Science Review, Cambridge University Press, vol. 109(3), pages 1-1, August.
    6. David Reeb & Mariko Sakakibara & Ishtiaq P Mahmood, 2012. "From the Editors: Endogeneity in international business research," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 43(3), pages 211-218, April.
    7. Ting Cheng & Guo-hua Huang & Cynthia Lee & Xiaopeng Ren, 2012. "Longitudinal effects of job insecurity on employee outcomes: The moderating role of emotional intelligence and the leader-member exchange," Asia Pacific Journal of Management, Springer, vol. 29(3), pages 709-728, September.
    8. Soane, Emma & Booth, Jonathan E. & Alfes, Kerstin & Shantz, Amanda & Bailey, Catherine, 2018. "Deadly combinations: how leadership contexts undermine the activation and enactment of followers’ high core self-evaluations in performance," LSE Research Online Documents on Economics 87353, London School of Economics and Political Science, LSE Library.
    9. Chih-Ting Shih & Cheng-Chen Lin, 2014. "From good friends to good soldiers: A psychological contract perspective," Asia Pacific Journal of Management, Springer, vol. 31(1), pages 309-326, March.
    10. Hsin-Hua Hsiung, 2012. "Authentic Leadership and Employee Voice Behavior: A Multi-Level Psychological Process," Journal of Business Ethics, Springer, vol. 107(3), pages 349-361, May.
    11. Takuma Kimura, 2013. "The Moderating Effects of Political Skill and Leader–Member Exchange on the Relationship Between Organizational Politics and Affective Commitment," Journal of Business Ethics, Springer, vol. 116(3), pages 587-599, September.
    12. Ling Yuan & Shiying Xiao & Jian Li & Chen Chen & Lutao Ning, 2016. "Leader-member exchange differentiation and team member performance," International Journal of Manpower, Emerald Group Publishing Limited, vol. 37(8), pages 1347-1364, November.
    13. Qinxuan Gu & Thomas Tang & Wan Jiang, 2015. "Does Moral Leadership Enhance Employee Creativity? Employee Identification with Leader and Leader–Member Exchange (LMX) in the Chinese Context," Journal of Business Ethics, Springer, vol. 126(3), pages 513-529, February.
    14. Anonymous, 2015. "Notes from the Editors," American Political Science Review, Cambridge University Press, vol. 109(2), pages 1-1, May.
    15. Chris Rowley, 1997. "Conclusion: Reassessing HRM's Convergence," Asia Pacific Business Review, Taylor & Francis Journals, vol. 3(4), pages 197-210, June.
    16. Yidong Tu & Xinxin Lu, 2016. "Work-to-Life Spillover Effect of Leader–Member Exchange in Groups: The Moderating Role of Group Power Distance and Employee Political Skill," Journal of Happiness Studies, Springer, vol. 17(5), pages 1873-1889, October.
    17. Hon Fun Poon & Chris Rowley, 2007. "Contemporary Research on Management and Human Resources in China: A Comparative Content Analysis of Two Leading Journals," Asia Pacific Business Review, Taylor & Francis Journals, vol. 13(1), pages 133-153, January.
    18. Soo Kim & Dong-Il Jung & Jung Lee, 2013. "Service employees’ deviant behaviors and leader–member exchange in contexts of dispositional envy and dispositional jealousy," Service Business, Springer;Pan-Pacific Business Association, vol. 7(4), pages 583-602, December.
    19. Ziguang Chen & Wing Lam & Jian Zhong, 2012. "Effects of perceptions on LMX and work performance: Effects of supervisors’ perception of subordinates’ emotional intelligence and subordinates’ perception of trust in the supervisor on LMX and, conse," Asia Pacific Journal of Management, Springer, vol. 29(3), pages 597-616, September.
    20. Anonymous, 2015. "Notes from the Editors," American Political Science Review, Cambridge University Press, vol. 109(1), pages 1-1, February.
    21. Niklas Nolzen, 2018. "The concept of psychological capital: a comprehensive review," Management Review Quarterly, Springer, vol. 68(3), pages 237-277, August.
    22. Anonymous, 2015. "Notes from the Editors," American Political Science Review, Cambridge University Press, vol. 109(4), pages 1-1, November.
    23. A. Newman & G. Schwarz & B. Cooper & S. Sendjaya, 2017. "How Servant Leadership Influences Organizational Citizenship Behavior: The Roles of LMX, Empowerment, and Proactive Personality," Journal of Business Ethics, Springer, vol. 145(1), pages 49-62, September.
    24. Ballinger, Gary A. & Lehman, David W. & Schoorman, F. David, 2010. "Leader-member exchange and turnover before and after succession events," Organizational Behavior and Human Decision Processes, Elsevier, vol. 113(1), pages 25-36, September.
    25. Walumbwa, Fred O. & Mayer, David M. & Wang, Peng & Wang, Hui & Workman, Kristina & Christensen, Amanda L., 2011. "Linking ethical leadership to employee performance: The roles of leader-member exchange, self-efficacy, and organizational identification," Organizational Behavior and Human Decision Processes, Elsevier, vol. 115(2), pages 204-213, July.
    26. Huang, Lei & Krasikova, Dina V. & Liu, Dong, 2016. "I can do it, so can you: The role of leader creative self-efficacy in facilitating follower creativity," Organizational Behavior and Human Decision Processes, Elsevier, vol. 132(C), pages 49-62.
    27. Simon Chan & Wai-ming Mak, 2012. "Benevolent leadership and follower performance: The mediating role of leader–member exchange (LMX)," Asia Pacific Journal of Management, Springer, vol. 29(2), pages 285-301, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Andrey V. Sidorenkov & Eugene F. Borokhovski & Dmitry V. Vorontsov, 2023. "Associations of employees’ identification and citizenship behavior in organization: a systematic review and a meta-analysis," Management Review Quarterly, Springer, vol. 73(2), pages 695-729, June.
    2. Maruša Premru & Matej Černe & Robert Buch, 2023. "Where You Lead, I Will Follow: Leader–Member Exchange,Motivation to Lead and Employee Counterproductive Work Behavior," SAGE Open, , vol. 13(4), pages 21582440231, December.
    3. Geneviève Morin & David Talbot, 2023. "Cultural intelligence of expatriate workers: a systematic review," Management Review Quarterly, Springer, vol. 73(1), pages 413-454, February.
    4. Jianfeng Jia & Fangjian Wu & Mingwei Liu & Guiyao Tang & Yujie Cai & Hailong Jia, 2023. "How leader-member exchange influences person-organization fit: a social exchange perspective," Asian Business & Management, Palgrave Macmillan, vol. 22(2), pages 792-827, April.
    5. Neelam Kaushal & Neeraj Kaushik & Brijesh Sivathanu, 2021. "Workplace ostracism in various organizations: a systematic review and bibliometric analysis," Management Review Quarterly, Springer, vol. 71(4), pages 783-818, October.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Suciu Mihai-Alexandru & Gaskó Noémi & Lung Rodica Ioana, 2017. "Approximation of Nash equilibria and the network community structure detection problem," PLOS ONE, Public Library of Science, vol. 12(5), pages 1-24, May.
    2. Rameshwar Dubey & Nezih Altay & Constantin Blome, 2019. "Swift trust and commitment: The missing links for humanitarian supply chain coordination?," Annals of Operations Research, Springer, vol. 283(1), pages 159-177, December.
    3. Queiroz, Maciel M. & Fosso Wamba, Samuel, 2019. "Blockchain adoption challenges in supply chain: An empirical investigation of the main drivers in India and the USA," International Journal of Information Management, Elsevier, vol. 46(C), pages 70-82.
    4. Chowdhury, Md Maruf H. & Quaddus, Mohammed, 2017. "Supply chain resilience: Conceptualization and scale development using dynamic capability theory," International Journal of Production Economics, Elsevier, vol. 188(C), pages 185-204.
    5. Nikunj Kumar Jain & Abinash Panda & Piyush Choudhary, 2020. "Institutional pressures and circular economy performance: The role of environmental management system and organizational flexibility in oil and gas sector," Business Strategy and the Environment, Wiley Blackwell, vol. 29(8), pages 3509-3525, December.
    6. Yong Liu, 2019. "Residents’ Willingness and Influencing Factors on Action Personal Carbon Trading: A Case Study of Metropolitan Areas in Tianjin, China," Sustainability, MDPI, vol. 11(2), pages 1-13, January.
    7. Eko Yi Liao & Chun Hui, 2021. "A resource-based perspective on leader-member exchange: An updated meta-analysis," Asia Pacific Journal of Management, Springer, vol. 38(1), pages 317-370, March.
    8. Sarstedt, Marko & Hair, Joseph F. & Ringle, Christian M. & Thiele, Kai O. & Gudergan, Siegfried P., 2016. "Estimation issues with PLS and CBSEM: Where the bias lies!," Journal of Business Research, Elsevier, vol. 69(10), pages 3998-4010.
    9. Miia Bask & Mikael Bask, 2015. "Cumulative (Dis)Advantage and the Matthew Effect in Life-Course Analysis," PLOS ONE, Public Library of Science, vol. 10(11), pages 1-14, November.
    10. Nullmeier, Fabian & Wynstra, Finn & van der Valk, Wendy, 2019. "Mitigating shirking: Contracting performance in buyer-initiated service triads," Other publications TiSEM cebcb590-5a85-4906-b8ec-1, Tilburg University, School of Economics and Management.
    11. Dubey, Rameshwar & Gunasekaran, Angappa & Childe, Stephen J. & Roubaud, David & Fosso Wamba, Samuel & Giannakis, Mihalis & Foropon, Cyril, 2019. "Big data analytics and organizational culture as complements to swift trust and collaborative performance in the humanitarian supply chain," International Journal of Production Economics, Elsevier, vol. 210(C), pages 120-136.
    12. Cho, Young Sik & Linderman, Kevin, 2019. "Metacognition-based process improvement practices," International Journal of Production Economics, Elsevier, vol. 211(C), pages 132-144.
    13. Shehnaz Tehseen, T. Ramayah, Sulaiman Sajilan, 2017. "Testing and Controlling for Common Method Variance: A Review of Available Methods," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 4(2), pages 146-175, October.
    14. Tai-Yin Chiu & Hui-Ju K Chiang & Ruei-Yang Huang & Jie-Hong R Jiang & François Fages, 2015. "Synthesizing Configurable Biochemical Implementation of Linear Systems from Their Transfer Function Specifications," PLOS ONE, Public Library of Science, vol. 10(9), pages 1-27, September.
    15. Fournier, Pierre-Luc & Chênevert, Denis & Jobin, Marie-Hélène, 2021. "The antecedents of physicians’ behavioral support for lean in healthcare: The mediating role of commitment to organizational change," International Journal of Production Economics, Elsevier, vol. 232(C).
    16. Arsalan Najmi & Kanagi Kanapathy & Azmin A. Aziz, 2021. "Exploring consumer participation in environment management: Findings from two‐staged structural equation modelling‐artificial neural network approach," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(1), pages 184-195, January.
    17. Dubey, Rameshwar & Gunasekaran, Angappa & Childe, Stephen J. & Papadopoulos, Thanos & Luo, Zongwei & Wamba, Samuel Fosso & Roubaud, David, 2019. "Can big data and predictive analytics improve social and environmental sustainability?," Technological Forecasting and Social Change, Elsevier, vol. 144(C), pages 534-545.
    18. Markku Maula & Wouter Stam, 2020. "Enhancing Rigor in Quantitative Entrepreneurship Research," Entrepreneurship Theory and Practice, , vol. 44(6), pages 1059-1090, November.
    19. Dubey, Rameshwar & Gunasekaran, Angappa & Childe, Stephen J. & Papadopoulos, Thanos & Hazen, Benjamin & Giannakis, Mihalis & Roubaud, David, 2017. "Examining the effect of external pressures and organizational culture on shaping performance measurement systems (PMS) for sustainability benchmarking: Some empirical findings," International Journal of Production Economics, Elsevier, vol. 193(C), pages 63-76.
    20. Rigdon, Edward E., 2016. "Choosing PLS path modeling as analytical method in European management research: A realist perspective," European Management Journal, Elsevier, vol. 34(6), pages 598-605.

    More about this item

    Keywords

    Leader member exchange; Behavior; Attitude; Perceptions;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:manrev:v:70:y:2020:i:1:d:10.1007_s11301-019-00163-8. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.