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Elsevier Journal of Business Research Contact information of
Elsevier: http://www.elsevier.com/locate/jbusres
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(Heidi Boesdal) Series handle: repec:eee:jbrese
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2002, Volume 55, Issue 1
17-31 Performance-only measurement of service quality: a replication and extension by Brady, Michael K. & Cronin, J. Jr. & Brand, Richard R. [Downloadable! (restricted)]
33-40 The Japanese keiretsu system: an empirical analysis by McGuire, Jean & Dow, Sandra [Downloadable! (restricted)]
41-50 The Chinese connection? Adjustment of Western vs. overseas Chinese expatriate managers in China by Selmer, Jan [Downloadable! (restricted)]
51-67 Marketing strategy determinants of export performance: a meta-analysis by Leonidou, Leonidas C. & Katsikeas, Constantine S. & Samiee, Saeed [Downloadable! (restricted)]
69-78 The effect of growth on the value relevance of accounting data by Frank, Kimberly [Downloadable! (restricted)]
79-80 Tricks of the trade: Howard Becker. Chicago: The University of Chicago Press, 1998, 232 pages by Burbano, Antonio [Downloadable! (restricted)]
2001, Volume 54, Issue 3 185-187 Special issue on services marketing: Australia by McColl-Kennedy, Janet R. [Downloadable! (restricted)]
189-197 Customer relationships with service personnel: do we measure closeness, quality or strength? by Bove, Liliana L. & Johnson, Lester W. [Downloadable! (restricted)]
199-207 Consensus regarding purchase influence in a professional service context: a dyadic study by White, Lesley & Johnson, Lester W. [Downloadable! (restricted)]
209-218 Justice strategy options for increased customer satisfaction in a services recovery setting by Sparks, Beverley A. & McColl-Kennedy, Janet R. [Downloadable! (restricted)]
219-225 Advanced sale of service capacities: a theoretical analysis of the impact of price sensitivity on pricing and capacity allocations by Lee, Khai Sheang & Ng, Irene C. L. [Downloadable! (restricted)]
227-234 Causes of disruption to franchise operations by Frazer, Lorelle [Downloadable! (restricted)]
235-241 Uses of the Internet in the global hotel industry by Wei, Sherrie & Ruys, Hein F. & van Hoof, Hubert B. & Combrink, Thomas E. [Downloadable! (restricted)]
2001, Volume 54, Issue 2 87-88 The interplay of emotions and cognitions of consumers in the retail environment by Chebat, Jean-Charles & Robicheaux, Robert [Downloadable! (restricted)]
89-96 Seeking something different? A model of schema typicality, consumer affect, purchase intentions and perceived shopping value by Babin, Barry J. & Babin, Laurie [Downloadable! (restricted)]
97-106 Emotional response and shopping satisfaction: Moderating effects of shopper attributions by Machleit, Karen A. & Mantel, Susan Powell [Downloadable! (restricted)]
107-113 Background music pleasure and store evaluation: intensity effects and psychological mechanisms by Dube, Laurette & Morin, Sylvie [Downloadable! (restricted)]
115-123 Environmental background music and in-store selling by Chebat, Jean-Charles & Chebat, Claire Gelinas & Vaillant, Dominique [Downloadable! (restricted)]
125-129 Consumer decision-making, salespeople's adaptive selling and retail performance by Sharma, Arun [Downloadable! (restricted)]
131-137 An investigation of coupon-prone consumers: Their reactions to coupon feature manipulations by Guimond, Lisa & Kim, Chankon & Laroche, Michel [Downloadable! (restricted)]
139-144 Control and affect: the influence of feeling in control of the retail environment on affect, involvement, attitude, and behavior by Ward, James C. & Barnes, John W. [Downloadable! (restricted)]
145-150 Shedding some light on store atmospherics: influence of illumination on consumer behavior by Summers, Teresa A. & Hebert, Paulette R. [Downloadable! (restricted)]
151-159 Learning why some customers shop at less convenient stores by Woodside, Arch G. & Trappey, Randolph III [Downloadable! (restricted)]
161-166 Consumer perceptions of service quality attributes at sporting events by Kelley, Scott W. & Turley, L. W. [Downloadable! (restricted)]
167-172 Re-conceptualizing consumer store image processing using perceived risk by Mitchell, V. -W. [Downloadable! (restricted)]
173-176 Children's influence on family decision-making: a restaurant study by Labrecque, JoAnne & Ricard, Line [Downloadable! (restricted)]
177-184 Atmospheric qualities of online retailing: A conceptual model and implications by Eroglu, Sevgin A. & Machleit, Karen A. & Davis, Lenita M. [Downloadable! (restricted)]
2001, Volume 54, Issue 1 1-9 The indirect effects of organizational controls on salesperson performance and customer orientation by Joshi, Ashwin W. & Randall, Sheila [Downloadable! (restricted)]
11-24 Service recovery's influence on consumer satisfaction, positive word-of-mouth, and purchase intentions by Maxham, James III [Downloadable! (restricted)]
25-38 A study of life events and changes in patronage preferences by Lee, Euehun & Moschis, George P. & Mathur, Anil [Downloadable! (restricted)]
39-52 Ethical climate's relationship to job satisfaction, organizational commitment, and turnover intention in the salesforce by Schwepker, Charles Jr. [Downloadable! (restricted)]
53-61 Tests of the generalizability of Altman's bankruptcy prediction model by Grice, John Stephen & Ingram, Robert W. [Downloadable! (restricted)]
71-84 Demonstrations and money-back guarantees: market mechanisms to reduce uncertainty by Heiman, Amir & McWilliams, Bruce & Zilberman, David [Downloadable! (restricted)]
85-86 Marketing Mistakes and Successes, 8th ed.: Robert F. Hartley, John Wiley & Sons, New York, 2000, 359 pages by Christiansen, Tim [Downloadable! (restricted)]
2001, Volume 53, Issue 3 111-122 The impact of parent brand attribute associations and affect on brand extension evaluation by Bhat, Sobodh & Reddy, Srinivas K. [Downloadable! (restricted)]
123-136 Consumer decision-making in a multi-generational choice set context by Kim, Namwoon & Srivastava, Rajendra K. & Han, Jin K. [Downloadable! (restricted)]
137-149 An investigation of the impact of promotions on across-submarket competition by Kannan, P. K. & Yim, Chi Kin (Bennett) [Downloadable! (restricted)]
151-161 Validity of annual report assertions about innovativeness: an empirical investigation by Michalisin, Michael D. [Downloadable! (restricted)]
163-164 Collaborative Approaches to Resolving Conflict: Myra Warren Isenhart and Michael Spangle, Sage, Thousand Oaks, 2000, 242 pages by Hartman, Cathy L. & Stafford, Edwin R. [Downloadable! (restricted)]
165-166 Interviews With CEOs: Harvard Business Review, Harvard Business School Press, 2000, 248 pages by Eaton, John P. [Downloadable! (restricted)]
2001, Volume 53, Issue 2 59-61 New developments in marketing communications and consumer behavior by van Raaij, W. Fred & Strazzieri, Alain & Woodside, Arch [Downloadable! (restricted)]
63-73 The short-term effect of store-level promotions on store choice, and the moderating role of individual variables by Volle, Pierre [Downloadable! (restricted)]
75-84 Conceptual and operational aspects of brand loyalty: an empirical investigation by Odin, Yorick & Odin, Nathalie & Valette-Florence, Pierre [Downloadable! (restricted)]
85-91 The implications of individual differences in reference price utilization for designing effective price communications by Chandrashekaran, R. [Downloadable! (restricted)]
93-102 What makes open vs. closed conclusion advertisements more persuasive? The moderating role of prior knowledge and involvement by Chebat, Jean-Charles & Charlebois, Mathieu & Gelinas-Chebat, Claire [Downloadable! (restricted)]
103-109 Age differences in memory for radio advertisements: the role of mnemonics by Smith, Malcolm C. & Phillips, Mark Jr [Downloadable! (restricted)]
2001, Volume 53, Issue 1 1-13 The market orientation-performance relationship in the context of a developing economy: An empirical analysis by Subramanian, Ram & Gopalakrishna, Pradeep [Downloadable! (restricted)]
15-35 Purchase experiments of extra-ordinary and regular influence strategies using artificial and real brands by Motes, William H. & Woodside, Arch G. [Downloadable! (restricted)]
37-47 The differential information hypothesis, firm size, and earnings information transfer: An empirical investigation by Asthana, Sharad C. & Mishra, Birendra K. [Downloadable! (restricted)]
49-55 The effects of news on initial corporate lawsuits by Koku, Paul Sergius & Qureshi, Anique A. & Akhigbe, Aigbe [Downloadable! (restricted)]
57-58 The End of Marketing as We Know It: by Sergio Zyman, HarperCollins Publishers, New York. 1999, 247 pages, US$26.00 by Noble, Charles [Downloadable! (restricted)]
2001, Volume 52, Issue 3 211-222 Consumer evaluation of vertical brand extensions and core brands by Kim, Chung K. & Lavack, Anne M. & Smith, Margo [Downloadable! (restricted)]
223-233 Predictors of performance of venture capitalist-backed organizations by Jain, Bharat A. [Downloadable! (restricted)]
235-247 The development of a scale to measure perceived corporate credibility by Newell, Stephen J. & Goldsmith, Ronald E. [Downloadable! (restricted)]
249-261 Contrarian human resource investments and financial performance after economic downturns by Greer, Charles R. & Ireland, Timothy C. & Wingender, John R. [Downloadable! (restricted)]
263-275 The behaviour of international firms in socio-political environments in the European Union by Hadjikhani, Amjad & Ghauri, Pervez N. [Downloadable! (restricted)]
277-291 An empirical analysis of the determinants of category expenditure by Putsis, William Jr. & Dhar, Ravi [Downloadable! (restricted)]
2001, Volume 52, Issue 2 93-94 Introduction to the Special Issue on 'Doing business in China' by Roy, Abhik & Walters, Peter G. P. & Luk, Sherriff T. C. [Downloadable! (restricted)]
95-110 Treasures in the China house: a review of management and organizational research on Greater China by Peng, Mike W. & Lu, Yuan & Shenkar, Oded & Wang, Denis Y. L. [Downloadable! (restricted)]
111-121 The effect of relationship dimensions on interpersonal and interorganizational commitment in organizations conducting business between Australia and China by Mavondo, Felix T. & Rodrigo, Elaine M. [Downloadable! (restricted)]
123-133 Foreign ownership of equity joint ventures in China: a pooled cross-section-time series analysis by Chadee, Doren D. & Qiu, Feng [Downloadable! (restricted)]
135-148 Self-selection, socialization and budget control in the PRC: a study of a U.S.-Sino joint venture and Chinese state-owned enterprise by O'Connor, Neale G. & Luo, Yadong & Lee, Danny K. Y. [Downloadable! (restricted)]
149-160 Power, conflict and satisfaction in IJV supplier -- Chinese distributor channels by Lee, Don Y. [Downloadable! (restricted)]
161-173 Justice perceptions of complaint-handling: a cross-cultural comparison between PRC and Canadian customers by Hui, Michael K. & Au, Kevin [Downloadable! (restricted)]
175-187 The universality of the signal theory for products and services by Erevelles, Sunil & Roy, Abhik & Yip, Leslie S. C. [Downloadable! (restricted)]
189-202 Consumption patterns of entrepreneurs in the People's Republic of China by Chow, Clement K. W. & Fung, Michael K. Y. & Ngo, H. Y. [Downloadable! (restricted)]
203-210 Chinese puzzles and paradoxes: conducting business research in China by Roy, Abhik & Walters, Peter G. P. & Luk, Sherriff T. K. [Downloadable! (restricted)]
2001, Volume 52, Issue 1 1-14 Developing and validating a multidimensional consumer-based brand equity scale by Yoo, Boonghee & Donthu, Naveen [Downloadable! (restricted)]
15-33 Customer satisfaction in industrial markets: dimensional and multiple role issues by Homburg, Christian & Rudolph, Bettina [Downloadable! (restricted)]
35-49 Drivers and outcomes of parent company intervention in IJV management: a cross-cultural comparison by Johnson, Jean L. & Cullen, John B. & Sakano, Tomoaki & Bronson, James W. [Downloadable! (restricted)]
51-67 Strategic decision making in an intuitive vs. technocratic mode: structural and environmental considerations by Covin, Jeffrey G. & Slevin, Dennis P. & Heeley, Michael B. [Downloadable! (restricted)]
69-82 Influencing R&D/marketing integration and the use of market information by R&D managers: intended and unintended effects of managerial actions by Maltz, Elliot & Souder, William E. & Kumar, Ajith [Downloadable! (restricted)]
83-91 R&D mode choices in Central and Eastern Europe by Brouthers, Keith D. & Brouthers, Lance Eliot & Werner, Steve [Downloadable! (restricted)]
2001, Volume 51, Issue 3 167-168 JBR special issue on the dynamics of strategy, no. 3 by Phelps, Bob [Downloadable! (restricted)]
169-177 Uncertainty reduction in a competitive environment by Stickel, Eberhard [Downloadable! (restricted)]
179-191 Non-linear dynamics and duopolistic competition: a R&D model and simulation by Whitby, Simon & Parker, David & Tobias, Andrew [Downloadable! (restricted)]
193-200 Socio-regulatory upheaval, reference points and strategic evolution of the cigarette industry by Jones, Raymond M. & Kashlak, Roger J. [Downloadable! (restricted)]
201-208 Strategic choices in a dynamically changing deregulatory environment by Parker, Abdul Rauf [Downloadable! (restricted)]
209-221 The key success factors, distinctive capabilities, and strategic thrusts of top SMEs in Singapore by Ghosh, B. C. & Liang, Tan Wee & Meng, Tan Teck & Chan, Ben [Downloadable! (restricted)]
223-232 Does scenario planning affect performance? Two exploratory studies by Phelps, R. & Chan, C. & Kapsalis, S. C. [Downloadable! (restricted)]
233-247 A new six 'S' framework on the relationship between the role of information systems (IS) and competencies in 'IS' management by Philip, George & Booth, Marilyn E. [Downloadable! (restricted)]
2001, Volume 51, Issue 2 87-99 On the effects of customer conditions on distributor commitment and supplier commitment in industrial channels of distribution by Kim, Keysuk [Downloadable! (restricted)]
101-113 Asymmetrical deployment of specific assets and contractual safeguarding in industrial purchasing relationships by Buvik, Arnt & Reve, Torger [Downloadable! (restricted)]
115-125 Random utility models in marketing research: a survey by Baltas, George & Doyle, Peter [Downloadable! (restricted)]
127-144 Using cointegration analysis for modeling marketing interactions in dynamic environments: methodological issues and an empirical illustration by Grewal, Rajdeep & Mills, Jeffrey A. & Mehta, Raj & Mujumdar, Sudesh [Downloadable! (restricted)]
145-155 Managerial ratings of in-role behaviors, organizational citizenship behaviors, and overall performance: testing different models of their relationship by Barksdale, Kevin & Werner, Jon M. [Downloadable! (restricted)]
157-166 Strategic human resource management, market orientation, and organizational performance by Harris, Lloyd C. & Ogbonna, Emmanuel [Downloadable! (restricted)]
2001, Volume 51, Issue 1 1-3 Competitive advantage in the global marketplace: a focus on marketing strategy by Hult, G. Tomas M. & Cravens, David W. & Sheth, Jagdish [Downloadable! (restricted)]
5-9 From international to integrated marketing by Sheth, Jagdish N. [Downloadable! (restricted)]
11-24 How critical is internal customer orientation to market orientation?1 by Conduit, Jodie & Mavondo, Felix T. [Downloadable! (restricted)]
25-36 Market segmentation and the structure of competition: applicability of the strategic group concept for an improved market segmentation on industrial markets by Sollner, Albrecht & Rese, Mario [Downloadable! (restricted)]
37-51 Antecedents and benefits of corporate citizenship: an investigation of French businesses by Maignan, Isabelle & Ferrell, O. C. [Downloadable! (restricted)]
53-60 Searching for a consensus on the antecedent role of service quality and satisfaction: an exploratory cross-national study by Brady, Michael K. & Robertson, Christopher J. [Downloadable! (restricted)]
61-72 The impact of market and organisational challenges on marketing strategy decision-making: a qualitative investigation of the business-to-business sector by Jarratt, Denise & Fayed, Ramzi [Downloadable! (restricted)]
73-86 Consumers' trust of salesperson and manufacturer: an empirical study by Kennedy, Mary Susan & Ferrell, Linda K. & LeClair, Debbie Thorne [Downloadable! (restricted)]
2000, Volume 50, Issue 3 233-234 Announcing the First JBR Article Award for Exceptional Quality and High Scholarly Impact by Woodside, Arch G. [Downloadable! (restricted)]
235-244 Ethics and Marketing Management:: A Retrospective and Prospective Commentary by Chonko, Lawrence B. & Hunt, Shelby D. [Downloadable! (restricted)]
245-257 Modifying Conjoint Methods to Model Managers' Reactions to Business Environmental Trends: An Application to Modeling Retailer Reactions to Sales Trends by Oppewal, Harmen & Louviere, Jordan J. & Timmermans, Harry J. P. [Downloadable! (restricted)]
259-272 Adaptive Latitude: Environment, Organization, and Individual Influences by Koberg, Christine & Chesley, Julie A. & Heppard, Kurt A. [Downloadable! (restricted)]
273-285 Market Orientation in the Transition Economies of Central Europe:: Tests of the Narver and Slater Market Orientation Scales by Hooley, Graham & Cox, Tony & Fahy, John & Shipley, David & Beracs, Jozsef & Fonfara, Krzysztof & Snoj, Boris [Downloadable! (restricted)]
287-296 Managerial Tenure and Recovery Following M-Form Reorganization in Diversified Firms by Hoffman, James J. & Williams, Robert J. & Lamont, Bruce T. & Geiger, Scott W. [Downloadable! (restricted)]
297-303 Words versus Actions about Organ Donation: A Four-Year Tracking Study of Attitudes and Self-Reported Behavior by Cosse, Thomas J. & Weisenberger, Terry M. [Downloadable! (restricted)]
305-319 Regulation, Deregulation, and Free Market: The Food Manufacturing Industry in Zimbabwe by Mavondo, Felix T. [Downloadable! (restricted)]
321-326 The Pattern of Intraday Portfolio Management Decisions: A Case Study of Intraday Security Return Patterns by Block, Stanley B. & French, Dan W. & Maberly, Edwin D. [Downloadable! (restricted)]
2000, Volume 50, Issue 2 139-142 Special Issue on the Marketing/Finance Interface by Zinkhan, George M. & Verbrugge, James A. [Downloadable! (restricted)]
143-148 The Marketing/Finance Interface: Two Divergent and Complementary Views of the Firm by Zinkhan, George M. & Verbrugge, James A. [Downloadable! (restricted)]
149-155 The Contribution of Changes in Advertising Expenditures to Earnings and Market Values by GrahamJr., Roger C. & Frankenberger, Kristina D. [Downloadable! (restricted)]
157-167 A Model to Explain Shareholder Returns: Marketing Implications by Kumar, V. & Ramaswami, Sridhar N. & Srivastava, Rajendra K. [Downloadable! (restricted)]
169-176 Advertising Agency Terminations and Reviews: Stock Returns and Firm Performance by HozierJr., George C. & Schatzberg, John D. [Downloadable! (restricted)]
177-184 Promotional Expenditures, Market Competition, and Thrift Behavior by Hasan, Iftekhar & Hunter, William Curt & MathisIII, Roswell E. [Downloadable! (restricted)]
185-191 The Interrelationship between Culture, Capital Structure, and Performance: Evidence from European Retailers by Gleason, Kimberly C. & Mathur, Lynette Knowles & Mathur, Ike [Downloadable! (restricted)]
193-200 An Analysis of the Wealth Effects of Green Marketing Strategies by Mathur, Lynette Knowles & Mathur, Ike [Downloadable! (restricted)]
201-207 The Effects of Long-Term Debt on a Firm's New Product Pricing Policy in Duopolistic Markets by Baldauf, Artur & Dockner, Engelbert J. & Reisinger, Heribert [Downloadable! (restricted)]
209-215 The Marketing-Finance Interface: A Relational Exchange Perspective by de Ruyter, Ko & Wetzels, Martin [Downloadable! (restricted)]
217-224 Alternative Profitability Measures and Marketing Channel Structure: The Franchise Decision by Kaufmann, Patrick J. & Gordon, Richard M. & Owers, James E. [Downloadable! (restricted)]
225-231 Marketing Strategy, Constituent Influence, and Resource Allocation: An Application of the Miles and Snow Typology to Closely Held Firms in Chapter 11 Bankruptcy by Evans, Jocelyn D. & Green, Corliss L. [Downloadable! (restricted)]
2000, Volume 50, Issue 1 1-2 Case Studies on the New Global Strategies of International Business in Latin America by Brenes, Esteban R. & Ickis, John C. & Olsen, Janeen [Downloadable! (restricted)]
3-7 Strategies for Globalizing Latin American Business by Brenes, Esteban R. [Downloadable! (restricted)]
9-13 Implementing Globalization Strategies in Latin America by Ickis, John C. [Downloadable! (restricted)]
15-28 Turri, S.A by Paladino, Marcelo [Downloadable! (restricted)]
29-39 BanCrecen by Montiel, Eduardo Luis & Sandino, Tatiana & Dario, Sandra [Downloadable! (restricted)]
41-46 Consorcio Ferrex by Goiri R., Maria Eugenia & Edigo, Antonio & Martinez, Jon [Downloadable! (restricted)]
47-55 Rheem-Saiar by D'Andrea, Guillermo & Postigo, Sergio & Florin, Juan [Downloadable! (restricted)]
57-70 Endesa by Brenes, Esteban R. & Martinez, Jon & Skoknic, Esteban S. [Downloadable! (restricted)]
71-81 Agroceres-PIC by Zylbersztajn, Decio & Turner, Jonathan C. & Jones, James V. H. [Downloadable! (restricted)]
83-95 Virutex-Ilko S.A by Martinez, Jon E. & Baez, Rodrigo K. & Salinas, Fernando P. [Downloadable! (restricted)]
97-110 Carrier Mexico S.A. de C.V by Trostel, Albert & Light, Andrew [Downloadable! (restricted)]
111-121 Cecsa by Selva, Guillermo D. [Downloadable! (restricted)]
123-137 Tanic by Ickis, John C. & Edelberg, Guillermo & Morales, Mario [Downloadable! (restricted)]
2000, Volume 49, Issue 3 213-228 Fostering Client-Agency Relationships: A Business Buying Behavior Perspective by Lichtenthal, J. David & Shani, David [Downloadable! (restricted)]
229-244 Bayesian Semiparametric Regression: An Exposition and Application to Print Advertising Data by Smith, Michael & Kohn, Robert & Mathur, Sharat K. [Downloadable! (restricted)]
245-257 Examining Gender Differences in Field Sales Organizations by Moncrief, William C. & Babakus, Emin & Cravens, David W. & Johnston, Mark W. [Downloadable! (restricted)]
259-271 Effects of Supplier Reliability and Benevolence in Business Marketing by Selnes, Fred & Gonhaug, Kjell [Downloadable! (restricted)]
273-288 Predisclosure Information, Firm Capitalization, and Earnings Information Transfers by Han, Jerry C. Y. & Wild, John J. [Downloadable! (restricted)]
289-301 Impact of Correlation of Asset Value and Interest Rates upon Duration and Convexity of Risky Debt by Lesseig, Vance P. & Stock, Duane [Downloadable! (restricted)]
303-314 Research Productivity in the Journal of Business Research: 1985-1999 by Knight, Gary A. & Hult, G. Tomas M. & Bashaw, R. Edward [Downloadable! (restricted)]
315-317 A Cross-Cultural Reference of Business Practices in a New Korea: Eun Young Kim, Quorum Books, Connecticut, 1996 by Na, WoonBong [Downloadable! (restricted)]
2000, Volume 49, Issue 2 89-90 Evolution and Challenges Facing Retail Atmospherics:: The Apprentice Sorcerer Is Dying by Chebat, Jean-Charles & Dube, Laurette [Downloadable! (restricted)]
91-99 Atmospheric Affect as a Tool for Creating Value and Gaining Share of Customer by Babin, Barry J. & Attaway, Jill S. [Downloadable! (restricted)]
101-111 Describing and Measuring Emotional Response to Shopping Experience by Machleit, Karen A. & Eroglu, Sevgin A. [Downloadable! (restricted)]
113-126 A Cross-Cultural Study of In-Store Information Search Strategies for a Christmas Gift by Laroche, Michel & Saad, Gad & Kim, Chankon & Browne, Elizabeth [Downloadable! (restricted)]
127-138 Retail Environment, Self-Congruity, and Retail Patronage: An Integrative Model and a Research Agenda by Sirgy, M. Joseph & Grewal, Dhruv & Mangleburg, Tamara [Downloadable! (restricted)]
139-147 The Effects of Music in a Retail Setting on Real and Perceived Shopping Times by Yalch, Richard F. & Spangenberg, Eric R. [Downloadable! (restricted)]
149-156 Irritating Aspects of the Shopping Environment by d'Astous, Alain [Downloadable! (restricted)]
157-165 The Impact of Ambient Scent on Evaluation, Attention, and Memory for Familiar and Unfamiliar Brands by Morrin, Maureen & Ratneshwar, S. [Downloadable! (restricted)]
167-181 The Effect of Retail Store Environment on Retailer Performance by Kumar, V. & Karande, Kiran [Downloadable! (restricted)]
183-191 The Effect of Retail Atmospherics on Customers' Perceptions of Salespeople and Customer Persuasion:: An Empirical Investigation by Sharma, Arun & Stafford, Thomas F. [Downloadable! (restricted)]
193-211 Atmospheric Effects on Shopping Behavior: A Review of the Experimental Evidence by Turley, L. W. & Milliman, Ronald E. [Downloadable! (restricted)]
2000, Volume 49, Issue 1 1-14 Does Customer Interaction Enhance New Product Success? by Gruner, Kjell E. & Homburg, Christian [Downloadable! (restricted)]
15-34 An Analysis of Mental Processes, Behaviors, and Job Satisfaction of Apparel Product Developers and Traditional Retail Buyers by Choi, Young-Eun & Ricketts Gaskill, LuAnn [Downloadable! (restricted)]
35-45 Market Valuation of Intangible Assets by Choi, Won W. & Kwon, Sung S. & Lobo, Gerald J. [Downloadable! (restricted)]
47-55 The Effects of Experience with Brand Extensions on Parent Brand Knowledge by Sheinin, Daniel A. [Downloadable! (restricted)]
57-65 Assessment of the Three-Column Format SERVQUAL: An Experimental Approach by Caruana, Albert & Ewing, Michael T. & Ramaseshan, B. [Downloadable! (restricted)]
67-77 Perceived Strategic Uncertainty and Environmental Scanning Behavior of Hong Kong Chinese Executives by Ebrahimi, Bahman P. [Downloadable! (restricted)]
2000, Volume 48, Issue 3 163-164 Special Issue on Health-Care Research by Balazs, Anne L. & Spotts, Harlan E. [Downloadable! (restricted)]
165-176 Marketing of Health Care Within a Community:: A Quality-of-Life/Needs Assessment Model and Method by Rahtz, Don R. & Sirgy, M. Joseph [Downloadable! (restricted)]
177-181 Internal Marketing: A Competitive Strategy for the Long-Term Care Industry by Cooper, Jack & Cronin, John J. [Downloadable! (restricted)]
183-191 Health-Care Financial Management in a Changing Environment by Devine, Kevin & O'Clock, Priscilla & Lyons, David [Downloadable! (restricted)]
193-205 An Empirical Assessment of Measurement Error in Health-Care Survey Research by Mishra, Debi Prasad [Downloadable! (restricted)]
207-212 New Directions in Health-Care Reform: The Role of Nurse Practitioners by Lancaster, Jeanette & Lancaster, Wade & Onega, Lisa L. [Downloadable! (restricted)]
213-226 Market Orientation and Organizational Performance in Not-for-Profit Hospitals by Wood, Van R. & Bhuian, Shahid & Kiecker, Pamela [Downloadable! (restricted)]
227-232 Antitrust Concerns About Evolving Vertical Relationships in Health Care by Fuller, Dan A. & Scammon, Debra L. [Downloadable! (restricted)]
233-246 Methods of Measuring Health-Care Service Quality by Lee, Hanjoon & Delene, Linda M. & Bunda, Mary Anne & Kim, Chankon [Downloadable! (restricted)]
247-257 Modeling Consumer Health Plan Choice Behavior To Improve Customer Value and Health Plan Market Share by Gates, Roger & McDaniel, Carl & Braunsberger, Karin [Downloadable! (restricted)]
259-266 Control-Related Motivations, Capabilities, and Preferences Among Patients: The Roles of Primary and Secondary Control in Older Adulthood by TangsrudJr., Robert & Smith, Malcolm C. [Downloadable! (restricted)]
267-283 The Conceptual Domain of Service Quality for Inpatient Nursing Services by Koerner, Melissa M. [Downloadable! (restricted)]
2000, Volume 48, Issue 2 93-100 Advertised Reference Price Effects on Consumer Price Estimates, Value Perception, and Search Intention by Alford, Bruce L. & Engelland, Brian T. [Downloadable! (restricted)]
101-112 An Exploration of The Meaning and Outcomes of a Customer-Defined Market Orientation by Webb, Dave & Webster, Cynthia & Krepapa, Areti [Downloadable! (restricted)]
113-122 A Brand's Advertising and Promotion Allocation Strategy: The Role of the Manufacturer's Relationship with Distributors as Moderated by Relative Market Share by Anselmi, Kenneth [Downloadable! (restricted)]
123-133 Marketing of a Financial Innovation Commercial Use of the Euro by European Companies Prior to Mandatory Adoption by van Everdingen, Yvonne M. & Bamossy, Gary J. [Downloadable! (restricted)]
135-146 Relationship of Firm Size, Initial Diversification, and Internationalization with Strategic Change by Dass, Parshotam [Downloadable! (restricted)]
147-156 A Systematic Approach to Tourism Policy by Alavi, Jafar & Yasin, Mahmoud M. [Downloadable! (restricted)]
157-162 Riding the Wave: Response Rates and the Effects of Time Intervals between Successive Mail Survey Follow-up Efforts by Claycomb, Cindy & Porter, Stephen S. & Martin, Charles L. [Downloadable! (restricted)]
2000, Volume 48, Issue 1 1-3 Replications and Extensions in Marketing and Management Research by Easley, Richard W. & Madden, Charles S. [Downloadable! (restricted)]
5-15 Brand Awareness Effects on Consumer Decision Making for a Common, Repeat Purchase Product:: A Replication by Macdonald, Emma K. & Sharp, Byron M. [Downloadable! (restricted)]
17-23 In Search of a Theoretical Explanation for the Credit Card Effect by Shimp, Terence A. & Moody, Margaret P. [Downloadable! (restricted)]
25-34 Business Turnaround Processes Following Acquisitions: Reconsidering the Role of Retrenchment by Castrogiovanni, Gary J. & Bruton, Garry D. [Downloadable! (restricted)]
35-41 A Replication and Extension of Organizational Growth Determinants by Weinzimmer, Laurence G. [Downloadable! (restricted)]
43-54 The Impact of Internationalization on the Diversification-Performance Relationship: A Replication and Extension of Prior Research by Palich, Leslie E. & Carini, Gary R. & Seaman, Samuel L. [Downloadable! (restricted)]
55-62 When the Product is Complex, Does the Advertisement's Conclusion Matter? by Ahearne, Michael & Gruen, Thomas & Saxton, M. Kim [Downloadable! (restricted)]
63-68 Religious Symbols as Peripheral Cues in Advertising: A Replication of the Elaboration Likelihood Model by Dotson, Michael J. & Hyatt, Eva M. [Downloadable! (restricted)]
69-73 The Positive Effect of a Market Orientation on Business Profitability: A Balanced Replication by Slater, Stanley F. & Narver, John C. [Downloadable! (restricted)]
75-81 How Salespeople Build Quality Relationships:: A Replication and Extension by Boles, James S. & Johnson, Julie T. & BarksdaleJr., Hiram C. [Downloadable! (restricted)]
83-92 Conducting Marketing Science: The Role of Replication in the Research Process by Easley, Richard W. & Madden, Charles S. & Dunn, Mark G. [Downloadable! (restricted)]
2000, Volume 47, Issue 3 173-190 Early Supplier Involvement in Customer New Product Development: A Contingency Model of Component Supplier Intentions by LaBahn, Douglas W. & Krapfel, Robert [Downloadable! (restricted)]
191-207 Customer Satisfaction Cues To Support Market Segmentation and Explain Switching Behavior by Athanassopoulos, Antreas D. [Downloadable! (restricted)]
209-216 The Influence of Organizational Demography on Customer-Oriented Prosocial Behavior: An Exploratory Investigation by Pelled, Lisa Hope & Cummings, Thomas G. & Kizilos, Mark A. [Downloadable! (restricted)]
217-228 Firm Characteristics Influencing Export Propensity: An Empirical Investigation by Industry Type by Javalgi, Rajshekhar G. & White, D. Steven & Lee, Oscar [Downloadable! (restricted)]
229-236 An Evaluation of State Sponsored Promotion Programs by Wilkinson, Timothy J. & Brouthers, Lance Eliot [Downloadable! (restricted)]
237-251 Practitioners of Risky Sports: A Quantitative Examination by Shoham, Aviv & Rose, Gregory M. & Kahle, Lynn R. [Downloadable! (restricted)]
2000, Volume 47, Issue 2 91-107 Organizational Values: The Inside View of Service Productivity by Dobni, Dawn & Ritchie, J. R. Brent & Zerbe, Wilf [Downloadable! (restricted)]
109-120 Representation of Numerical and Verbal Product Information in Consumer Memory by Childers, Terry L. & Viswanathan, Madhubalan [Downloadable! (restricted)]
121-133 Global Sourcing, Multiple Country-of-Origin Facets, and Consumer Reactions by Li, Zhan G. & Murray, L. William & Scott, Don [Downloadable! (restricted)]
135-145 Effect of a Buy-National Campaign on Member Firm Performance by Fenwick, Graham D. & Wright, Cameron I. [Downloadable! (restricted)]
147-159 Factors Affecting the Characteristics of Boards of Directors: An Empirical Study of New Zealand Initial Public Offering Firms by Mak, Y. T. & Roush, M. L. [Downloadable! (restricted)]
161-171 A Longitudinal Analysis of Satisfaction and Profitability by Bernhardt, Kenneth L. & Donthu, Naveen & Kennett, Pamela A. [Downloadable! (restricted)]
2000, Volume 47, Issue 1 0 |1 |2 |3 |4 |5 |6 |7 |8 |9 |10 |11 |12 Access
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