Behavioral economics documents the importance of status and self-image concerns in the workplace, but is largely silent about how to instrumentalize them to induce effort. Awards - widespread in the corporate sector and elsewhere - are motivators that derive their value from such social concerns. Panel data from the call center of a large international bank allow us to estimate the impact of receiving an award on effort. The performance of winners proves to be significantly higher than that of comparable nonrecipients after the award has been presented. This increase in work effort is sizeable, robust, and not driven by reverse causation.
Download Info
To download:
If you experience problems downloading a file, check if you have the
proper application to
view it first. Information about this may be contained
in the File-Format links below. In case of further problems read
the IDEAS help
page. Note that these files are not on the IDEAS
site. Please be patient as the files may be large.
Publisher Info
Paper provided by Institute for Empirical Research in Economics - IEW in its series IEW - Working Papers with number
iewwp411.
Find related papers by JEL classification: C23 - Mathematical and Quantitative Methods - - Single Equation Models; Single Variables - - - Models with Panel Data J33 - Labor and Demographic Economics - - Wages, Compensation, and Labor Costs - - - Compensation Packages; Payment Methods M52 - Business Administration and Business Economics; Marketing; Accounting - - Personnel Economics - - - Compensation and Compensation Methods and Their Effects
This paper has been announced in the following NEP Reports:
References listed on IDEAS Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
Ulrike Malmendier & Geoffrey Tate, 2008.
"Superstar CEOs,"
NBER Working Papers
14140, National Bureau of Economic Research, Inc.
[Downloadable!] (restricted)
Susanne Neckermann & Bruno S. Frey, 2008.
"Awards as Incentives,"
CREMA Working Paper Series
2008-31, Center for Research in Economics, Management and the Arts (CREMA).
[Downloadable!]
Other versions:
Susanne Neckermann & Bruno S. Frey, 2008.
"Awards as Incentives,"
IEW - Working Papers
iewwp334, Institute for Empirical Research in Economics - IEW.
[Downloadable!]
Emmanuelle Auriol & Régis Renault, 2007.
"Status and Incentives,"
THEMA Working Papers
2007-01, THEMA (THéorie Economique, Modélisation et Applications), Université de Cergy-Pontoise.
[Downloadable!]
Other versions: