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What sustains social norms and how they evolve? The case of tipping

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Author Info
Ofer H. Azar (Northwestern University)

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Abstract

The paper presents a model of the evolution of social norms. When a norm is costly to follow and people do not derive benefits from following it except for avoiding social disapproval, the norm erodes over time. Tip percentages, however, increased over the years, suggesting that people derive benefits from tipping, such as impressing others and improving their self-image as being generous and kind. The implications to the norm of not cooperating with new workers who accept lower wages are discussed; the model suggests that incumbent workers have reasons to follow this norm in addition to avoiding social disapproval.

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Paper provided by EconWPA in its series Others with number 0309001.

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Date of creation: 02 Sep 2003
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Handle: RePEc:wpa:wuwpot:0309001

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Web page: http://129.3.20.41

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Related research
Keywords: Tipping; Social norms; Evolution; Conformist transmission; Conformity;

Other versions of this item:

Find related papers by JEL classification:
D11 - Microeconomics - - Household Behavior - - - Consumer Economics: Theory
A12 - General Economics and Teaching - - General Economics - - - Relation of Economics to Other Disciplines
J00 - Labor and Demographic Economics - - General - - - General

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References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
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  2. Lynn, Michael & Grassman, Andrea, 1990. "Restaurant tipping: an examination of three 'rational' explanations," Journal of Economic Psychology, Elsevier, vol. 11(2), pages 169-181, June. [Downloadable!] (restricted)
  3. Sethi, Rajiv & Somanathan, E, 1996. "The Evolution of Social Norms in Common Property Resource Use," American Economic Review, American Economic Association, vol. 86(4), pages 766-88, September. [Downloadable!] (restricted)
  4. Ofer H. Azar, 2003. "The implications of tipping for economics and management," Others 0309002, EconWPA. [Downloadable!]
  5. Herbert Gintis, 2001. "The Hitchhiker's Guide to Altruism: Gene-Culture Coevolution, and the Internalization of Norms," Working Papers 01-10-058, Santa Fe Institute.
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  9. George A. Akerlof, 1978. "A theory of social custom, of which unemployment may be one consequence," Special Studies Papers 118, Board of Governors of the Federal Reserve System (U.S.).
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  10. Sethi, Rajiv, 1996. "Evolutionary stability and social norms," Journal of Economic Behavior & Organization, Elsevier, vol. 29(1), pages 113-140, January. [Downloadable!] (restricted)
  11. Elster, Jon, 1989. "Social Norms and Economic Theory," Journal of Economic Perspectives, American Economic Association, vol. 3(4), pages 99-117, Fall. [Downloadable!] (restricted)
  12. Ofer H. Azar, 2003. "The Social Norm of Tipping: A Review," Others 0309006, EconWPA. [Downloadable!]
  13. Lynn, Michael & McCall, Michael, 2000. "Gratitude and gratuity: a meta-analysis of research on the service-tipping relationship," The Journal of Socio-Economics, Elsevier, vol. 29(2), pages 203-214. [Downloadable!] (restricted)
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  17. Samuel Bowles, 1998. "Endogenous Preferences: The Cultural Consequences of Markets and Other Economic Institutions," Journal of Economic Literature, American Economic Association, vol. 36(1), pages 75-111, March. [Downloadable!] (restricted)
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Cited by:
(explanations, Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.)

  1. Ofer Azar, 2008. "Strategic Behavior and Social Norms in Tipped Service Industries," Topics in Economic Analysis & Policy, Berkeley Electronic Press, vol. 8(1), pages 1778-1778. [Downloadable!] (restricted)
  2. Ofer H. Azar, 2005. "Who Do We Tip and Why? An Empirical Investigation," Labor and Demography 0502005, EconWPA. [Downloadable!]
    Other versions:
  3. Azar, Ofer H., 2002. "Evolution of social norms with heterogeneous preferences: A general model and an application to the academic review process," MPRA Paper 4482, University Library of Munich, Germany. [Downloadable!]
    Other versions:
  4. Khalil, Elias, 2004. "Integrity, Shame and Self-Rationalization," Vassar College Department of Economics Working Paper Series 55, Vassar College Department of Economics. [Downloadable!]
  5. Ofer H. Azar, 2003. "The Social Norm of Tipping: A Review," Others 0309006, EconWPA. [Downloadable!]
  6. Ofer H. Azar, 2005. "Why pay extra? Tipping and the importance of social norms and feelings in economic theory," Microeconomics 0503005, EconWPA. [Downloadable!]
    Other versions:
  7. Edward Cartwright & Amrish Patel, 2008. "Public Goods, Social Norms and Naive Beliefs," Studies in Economics 0807, Department of Economics, University of Kent. [Downloadable!]
  8. Azar, Ofer H., 2005. "Incentives and Service Quality in the Restaurant Industry: The Tipping – Service Puzzle," MPRA Paper 4457, University Library of Munich, Germany, revised 2006. [Downloadable!]
    Other versions:
  9. David Flath, 2009. "Why Do We Tip Taxicab Drivers?," ISER Discussion Paper 0738, Institute of Social and Economic Research, Osaka University. [Downloadable!]
  10. Azar, Ofer H., 2006. "Tipping, firm strategy, and industrial organization," MPRA Paper 4485, University Library of Munich, Germany. [Downloadable!]
  11. Ofer H. Azar, 2005. "The Social Norm of Tipping: Does it Improve Social Welfare?," Others 0503013, EconWPA. [Downloadable!]
    Other versions:
  12. Azar, Ofer H. & Tobol, Yossi, 2006. "Tipping as a strategic investment in service quality: An optimal-control analysis of repeated interactions in the service industry," MPRA Paper 4393, University Library of Munich, Germany, revised 2007. [Downloadable!]
    Other versions:
  13. Ofer H. Azar, 2003. "The History of Tipping - From Sixteenth-Century England to United States in the 1910s," Economic History 0309001, EconWPA. [Downloadable!]
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