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Knowledge Management in Non-Governmental Organisations: A Partnership for the Future

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Author Info

  • José Vasconcelos

    (University Fernando Pessoa)

  • Paulo Castro Seixas

    (University Fernando Pessoa)

  • Paulo Gens Lemos

    (University Fernando Pessoa)

  • Chris Kimble

    (University of York)

Abstract

This paper explores Knowledge Management (KM) practices for use with portal technologies in Non-Governmental Organizations (NGOs). The aim is to help NGOs become true Civil Society Organizations (CSOs). In order to deal with more donors (at the top) and more beneficiaries (at the bottom), NGOs working in Humanitarian Aid and Social Development increasingly need systems to manage the creation, accessing and deployment information: within the NGOs themselves, between different NGOs that work together and, ultimately, between NGOs and Society as a whole. Put simply, NGOs are organizations that need an effective KM solution to tackle the problems that arise from both their local-global nature and from the difficulties of effective communication between and within NGOs and Civil Society. To address these problems, the underlying objectives, entities, activities, workflow and processes of the NGO will be considered from a KM framework. This paper presents the needs of a responsible, cooperative and participative NGO from a KM perspective, in order to promote the growth of Communities of Practice in local as well as in global network.

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File URL: http://128.118.178.162/eps/dev/papers/0506/0506002.pdf
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Bibliographic Info

Paper provided by EconWPA in its series Development and Comp Systems with number 0506002.

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Length: 10 pages
Date of creation: 06 Jun 2005
Date of revision:
Handle: RePEc:wpa:wuwpdc:0506002

Note: Type of Document - pdf; pages: 10. Proceedings of the 7th International Conference, Enterprise Information Systems (ICEIS), Miami, USA, May 24-28, 2005
Contact details of provider:
Web page: http://128.118.178.162

Related research

Keywords: Knowledge Management; Communities of Practice; Non- Governmental Organisations; Civil Society Organisations; Information Society; Humanitarian Aid; Social Development;

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