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Value Creation and Process Management: Evidence from Retail Banking Diversity of Opinion and Financing of New Technologies

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  • Frances X. Frei
  • Patrick T. Harker
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    File URL: http://fic.wharton.upenn.edu/fic/papers/99/9916.pdf
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    File URL: http://fic.wharton.upenn.edu/fic/papers
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    Bibliographic Info

    Paper provided by Wharton School Center for Financial Institutions, University of Pennsylvania in its series Center for Financial Institutions Working Papers with number 99-16.

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    Date of creation: Mar 1999
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    Handle: RePEc:wop:pennin:99-16

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    1. Lorin M. Hitt & Frances X. Frei, 1999. "Do Better Customers Utilize Electronic Distribution Channels: The Case of PC Banking," Center for Financial Institutions Working Papers 99-21, Wharton School Center for Financial Institutions, University of Pennsylvania.
    2. Sherman, H. David & Gold, Franklin, 1985. "Bank branch operating efficiency : Evaluation with Data Envelopment Analysis," Journal of Banking & Finance, Elsevier, vol. 9(2), pages 297-315, June.
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    Cited by:
    1. Adeline Saillard & Thomas Url, 2011. "Venture capital in bank - and market - based economies," Université Paris1 Panthéon-Sorbonne (Post-Print and Working Papers) halshs-00593962, HAL.
    2. Parmendra Sharma & Eduardo Roca, 2011. "Re–Designing Financial Systems: A Review of the Role of Stock Markets in Developing Economies," Discussion Papers in Finance finance:201120, Griffith University, Department of Accounting, Finance and Economics.
    3. Julien Allard & Rodolphe Blavy, 2011. "Market Phoenixes and Banking Ducks Are Recoveries Faster in Market-Based Financial Systems?," IMF Working Papers 11/213, International Monetary Fund.

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