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Improving Governance through Enhanced Citizen Engagement : The Case of Malaysia

Author

Listed:
  • Abdul Kader,Shahridan Faiez Bin Mohideen
  • Rao,Vijayendra

Abstract

Malaysia has focused on civil service reforms to improve the efficiency of public service delivery. This Research and Policy Brief argues that this method needs to be supplemented with an approach that makes officials more directly accountable to citizens. Improving governance by engaging citizens and strengthening local institutions is a policy implication that has lessons not only for Malaysia, but also for other countries around the world.

Suggested Citation

  • Abdul Kader,Shahridan Faiez Bin Mohideen & Rao,Vijayendra, 2019. "Improving Governance through Enhanced Citizen Engagement : The Case of Malaysia," Research and Policy Briefs 138279, The World Bank.
    • Handle: RePEc:wbk:wbkrpb:138279
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    File URL: http://documents.worldbank.org/curated/en/983511561452171513/pdf/Improving-Governance-through-Enhanced-Citizen-Engagement-The-Case-of-Malaysia.pdf
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