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Action learning in a decentralized organisation : the case of designing a distributed database

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  • Wissink, Corette E.

    (Vrije Universiteit Amsterdam, Faculteit der Economische Wetenschappen en Econometrie (Free University Amsterdam, Faculty of Economics Sciences, Business Administration and Economitrics)

  • Peters, Steef C.A.
  • Heng, Michael S.H.

Abstract

This paper uses Revans’ theory of action learning to understand cases of collective IT development and implementation projects within a multi-national company. It means having to deal with an international project, cultural differences, diflerences in levels of knowledge and differences in the organizational structure. In action learning, the discussions take the form of reciprocal teaching and group problem-solving situations, trying to reach consensus concerning meaning, relevance and importance of certain aspects, questioning, evaluating and criticising each other, thereby pushing for higher levels of understanding, satisfactory explanations and clarifications. What is most important is that the group members help each other to understand, thereby overcoming the differences in knowledge within the group. This is an ongoing process partly because some group members left and others took their place.

Suggested Citation

  • Wissink, Corette E. & Peters, Steef C.A. & Heng, Michael S.H., 1998. "Action learning in a decentralized organisation : the case of designing a distributed database," Serie Research Memoranda 049a, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    • Handle: RePEc:vua:wpaper:1998-49a
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    More about this item

    Keywords

    IT development; IT implementation; multinational project team; organizational learning; action learning; learning process;
    All these keywords.

    JEL classification:

    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software

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