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Making competencies cross business unit boundaries: the interplay between inter-unit coordination, trust and knowledge transferability

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Author Info
Annick Willem ()
Marc Buelens () (Vlerick Leuven Gent Management School)

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Abstract

The strategic value of knowledge sharing has long been recognized but valuable competencies are too often locked in one business unit. This paper provides insight into the role of organizational factors in spreading complex bundles of knowledge among business units. A study in a British multinational confirms the importance of knowledge transferability, headquarters' role, the close relationship between standardization and knowledge sharing, and the ambiguous role of informal networking.

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Publisher Info
Paper provided by Vlerick Leuven Gent Management School in its series Vlerick Leuven Gent Management School Working Paper Series with number 2003-10.

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Length: 36 pages
Date of creation: 25 Apr 2003
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Handle: RePEc:vlg:vlgwps:2003-10

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This paper has been announced in the following NEP Reports: References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
  1. Geert Devos & Karlien Vanderheyden & Herman Van den Broeck, 2002. "A framework for assessing commitment to change. Process and context variables of organizational change," Vlerick Leuven Gent Management School Working Paper Series 2002-11, Vlerick Leuven Gent Management School. [Downloadable!]
  2. Bernard L Simonin, 1999. "Transfer of Marketing Know-How in International Strategic Alliances: An Empirical Investigation of the Role and Antecedents of Knowledge Ambiguity," Journal of International Business Studies, Palgrave Macmillan Journals, vol. 30(3), pages 463-490, September. [Downloadable!] (restricted)
  3. Szulanski, Gabriel, 2000. "The Process of Knowledge Transfer: A Diachronic Analysis of Stickiness," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 9-27, May. [Downloadable!] (restricted)
  4. Bruce Kogut & Udo Zander, 1993. "Knowledge of the Firm and the Evolutionary Theory of the Multinational Corporation," Journal of International Business Studies, Palgrave Macmillan Journals, vol. 24(4), pages 625-645, December. [Downloadable!] (restricted)
  5. Argyres, Nicholas S., 1995. "Technology strategy, governance structure and interdivisional coordination," Journal of Economic Behavior & Organization, Elsevier, vol. 28(3), pages 337-358, December. [Downloadable!] (restricted)
  6. Bruce Heiman & Jack A. Nickerson, 2002. "Towards Reconciling Transaction Cost Economics and the Knowledge-based View of the Firm: The Context of Interfirm Collaborations," International Journal of the Economics of Business, Taylor and Francis Journals, vol. 9(1), pages 97-116, February. [Downloadable!] (restricted)
  7. Cohendet, Patrick, et al, 1999. "Knowledge Coordination, Competence Creation and Integrated Networks in Globalised Firms," Cambridge Journal of Economics, Oxford University Press, vol. 23(2), pages 225-41, March.
  8. Jon I Martinez & J Carlos Jarillo, 1989. "The Evolution of Research on Coordination Mechanisms in Multinational Corporations," Journal of International Business Studies, Palgrave Macmillan Journals, vol. 20(3), pages 489-514, September. [Downloadable!] (restricted)
  9. Argote, Linda & Ingram, Paul, 2000. "Knowledge Transfer: A Basis for Competitive Advantage in Firms," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 150-169, May. [Downloadable!] (restricted)
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(explanations, Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.)

  1. D. Van Den Poel, 2003. "Predicting Mail-Order Repeat Buying: Which Variables Matter?," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 03/191, Ghent University, Faculty of Economics and Business Administration. [Downloadable!]
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