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Quality and its Impact on Efficiency

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  • Cinzia Daraio
  • Leopold Simar
  • Paul W. Wilson

Abstract

The issue of quality and its relationship with efficiency and performance is a crucial operational issue in many fields of study including production economics, operations research, engineering and business management. In this paper we provide a methodology for identifying latent quality factors, estimate their statistical significance and analyze their impact on the performance of the production process. This methodology is based on up-to-date computational methods and statistical tests for directional distances. We illustrate the approach using real data to evaluate the performance of European Universities.

Suggested Citation

  • Cinzia Daraio & Leopold Simar & Paul W. Wilson, 2019. "Quality and its Impact on Efficiency," LEM Papers Series 2019/06, Laboratory of Economics and Management (LEM), Sant'Anna School of Advanced Studies, Pisa, Italy.
    • Handle: RePEc:ssa:lemwps:2019/06
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    References listed on IDEAS

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