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An Ethnographer among Street-Level Bureaucrats and New Public Management

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  • Jean-Marc Weller
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    Abstract

    Among the many ways of studying public administration, one orientation among social research has been gradually established: observing bureaucrats at work. Such a perspective can be seen to have two aims: a better understanding of the crucial role front-line employees can play in the daily delivery of public goods, and an empirical mapping of the different public organizations experiencing new public management measures. With an ethnographic approach based on French Administration cases and inspired particularly by science and technology studiesand workplace studies, this paper focuses on these different points.

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    File URL: https://dipot.ulb.ac.be/dspace/bitstream/2013/132998/1/wp12033.pdf
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    Bibliographic Info

    Paper provided by ULB -- Universite Libre de Bruxelles in its series Working Papers CEB with number 12-033.

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    Length: 20 p.
    Date of creation: 27 Nov 2012
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    Publication status: Published by:
    Handle: RePEc:sol:wpaper:2013/132998

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    Keywords: Bureaucracy; civil service; public administration; new public management;

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