An Ethnographer among Street-Level Bureaucrats and New Public Management
AbstractAmong the many ways of studying public administration, one orientation among social research has been gradually established: observing bureaucrats at work. Such a perspective can be seen to have two aims: a better understanding of the crucial role front-line employees can play in the daily delivery of public goods, and an empirical mapping of the different public organizations experiencing new public management measures. With an ethnographic approach based on French Administration cases and inspired particularly by science and technology studiesand workplace studies, this paper focuses on these different points.
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Bibliographic InfoPaper provided by ULB -- Universite Libre de Bruxelles in its series Working Papers CEB with number 12-033.
Length: 20 p.
Date of creation: 27 Nov 2012
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Bureaucracy; civil service; public administration; new public management;
Find related papers by JEL classification:
- D73 - Microeconomics - - Analysis of Collective Decision-Making - - - Bureaucracy; Administrative Processes in Public Organizations; Corruption
- H11 - Public Economics - - Structure and Scope of Government - - - Structure and Scope of Government
- H83 - Public Economics - - Miscellaneous Issues - - - Public Administration
This paper has been announced in the following NEP Reports:
- NEP-ALL-2012-12-10 (All new papers)
- NEP-HME-2012-12-10 (Heterodox Microeconomics)
- NEP-HRM-2012-12-10 (Human Capital & Human Resource Management)
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