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A Classification Scheme for Characterizing Service Networks

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Author Info

  • Jorn Altmann

    ()
    (College of Engineering, Seoul National University)

  • Martina Meschke

    ()
    (Fakultat fur Wirtschaftswissenschaft, FernUniversitaet Hagen)

  • Ashraf Bany Mohammed

    ()
    (Management Information Systems Department, University of Hail)

Abstract

This paper introduces an extended definition of service networks. The service network definition, which can be used for classifying service networks, comprises two parts: the service network declaration and the service network specification. The service network specification consists of the specification of the network characteristics, the node characteristics, and the link characteristics. Each of these three characteristics comprises a set of criteria. One fraction of the criteria has been identified through literature research on services, networked organizations, and service network concepts. The remaining fraction of criteria is the result of a case study analysis. The service network case study has been taken from the information technology sector (i.e., the network of Cloud computing services). The analysis of the case study identified characteristics that are important for describing IT service networks but cannot be captured with the existing definitions of service networks.

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File URL: ftp://147.46.237.98/DP-86.pdf
File Function: First version, 2012
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Bibliographic Info

Paper provided by Seoul National University; Technology Management, Economics, and Policy Program (TEMEP) in its series TEMEP Discussion Papers with number 201286.

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Length: 20 pages
Date of creation: Jan 2012
Date of revision: Jan 2012
Publication status: Published in Proceedings of Multikonferenz Wirtschaftsinformatik, MKWI 2012.
Handle: RePEc:snv:dp2009:201286

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Related research

Keywords: Classification scheme; service science; Cloud computing; service network; social network; service network evaluation.;

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  1. Ashraf Bany Mohammed & Jorn Altmann & Junseok Hwang, 2010. "Cloud Computing Value Chains Understanding Businesses and Value Creation in the Cloud," TEMEP Discussion Papers 201061, Seoul National University; Technology Management, Economics, and Policy Program (TEMEP), revised Jun 2010.
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