Complementarity and Contextuality in the Adoption of Information Systems in Korean Firms
AbstractIn order to examine the impact of adoption of Information Systems (ISs) on the actual performance of firms, we estimated the complementarities among ISs and found contextual factors using a survey dataset of 616 Korean firms. In particular, we introduced various contextual variables and analyzed their effects on the complementarities of firms. Our results indicate that IT stock serves as an important contextual factor for enhancing the complementarity between adoptions of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM). It was also revealed that while IT stock has a strong positive direct impact on the performance of firms as well as an indirect impact mediated by ISs, other IT-related variables (such as IT organization and use of firewall) generally have a positive impact only when they are combined with the adoption of ISs.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoPaper provided by Seoul National University; Technology Management, Economics, and Policy Program (TEMEP) in its series TEMEP Discussion Papers with number 200919.
Length: 21 pages
Date of creation: Sep 2009
Date of revision: Oct 2009
Publication status: Published later version in the Journal of Applied Economics Letters of Taylor and Francis.
Information systems; performance of firms; complementarity; contextuality.;
Find related papers by JEL classification:
- C35 - Mathematical and Quantitative Methods - - Multiple or Simultaneous Equation Models; Multiple Variables - - - Discrete Regression and Qualitative Choice Models; Discrete Regressors; Proportions
- D21 - Microeconomics - - Production and Organizations - - - Firm Behavior: Theory
- M21 - Business Administration and Business Economics; Marketing; Accounting - - Business Economics - - - Business Economics
- O33 - Economic Development, Technological Change, and Growth - - Technological Change; Research and Development; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
This paper has been announced in the following NEP Reports:
- NEP-ALL-2009-11-14 (All new papers)
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Diaz-Diaz, Nieves Lidia & Aguiar-Diaz, Inmaculada & De Saá-Pérez, Petra, 2008. "The effect of technological knowledge assets on performance: The innovative choice in Spanish firms," Research Policy, Elsevier, vol. 37(9), pages 1515-1529, October.
- Milgrom, Paul & Roberts, John, 1995. "The Economics of Modern Manufacturing: Reply," American Economic Review, American Economic Association, vol. 85(4), pages 997-99, September.
- Feng-Cheng Fu & Chu-Ping Vijverberg & Yong-Sheng Chen, 2008. "Productivity and efficiency of state-owned enterprises in China," Journal of Productivity Analysis, Springer, vol. 29(3), pages 249-259, June.
- Dubin, Jeffrey A & McFadden, Daniel L, 1984. "An Econometric Analysis of Residential Electric Appliance Holdings and Consumption," Econometrica, Econometric Society, vol. 52(2), pages 345-62, March.
- Bocquet, Rachel & Brossard, Olivier & Sabatier, Mareva, 2007. "Complementarities in organizational design and the diffusion of information technologies: An empirical analysis," Research Policy, Elsevier, vol. 36(3), pages 367-386, April.
- Motohashi, Kazuyuki, 2007.
"Firm-level analysis of information network use and productivity in Japan,"
Journal of the Japanese and International Economies,
Elsevier, vol. 21(1), pages 121-137, March.
- Kazuyuki Motohashi, 2003. "Firm level analysis of information network use and productivity in Japan," Discussion papers 03021, Research Institute of Economy, Trade and Industry (RIETI).
- Kazuyuki Motohashi, 2004. "Firm level analysis of information network use and productivity in Japan," Hi-Stat Discussion Paper Series d03-14, Institute of Economic Research, Hitotsubashi University.
- Anna Giunta & Francesco Trivieri, 2007. "Understanding the determinants of information technology adoption: evidence from Italian manufacturing firms," Applied Economics, Taylor & Francis Journals, vol. 39(10), pages 1325-1334.
- Spyros Arvanitis, 2005. "Computerization, workplace organization, skilled labour and firm productivity: Evidence for the Swiss business sector," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 14(4), pages 225-249.
- Ilsoon Shin, 2006. "Adoption of Enterprise Application Software and Firm Performance," Small Business Economics, Springer, vol. 26(3), pages 241-256, 04.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Jorn Altmann).
If references are entirely missing, you can add them using this form.