Making Competencies Cross Business Unit Boundaries: The Interplay between Inter-Unit Coordination, Trust and Knowledge Transferability
AbstractThe strategic value of knowledge sharing has long been recognized but valuable competencies are too often locked in one business unit. This paper provides insight into the role of organizational factors in spreading complex bundles of knowledge among business units. A study in a British multinational confirms the importance of knowledge transferability, headquarters' role, the close relationship between standardization and knowledge sharing, and the ambiguous role of informal networking.
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Bibliographic InfoPaper provided by Ghent University, Faculty of Economics and Business Administration in its series Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium with number 03/176.
Length: 44 pages
Date of creation: Apr 2003
Date of revision:
Other versions of this item:
- Annick Willem & Marc Buelens, 2003. "Making competencies cross business unit boundaries: the interplay between inter-unit coordination, trust and knowledge transferability," Vlerick Leuven Gent Management School Working Paper Series 2003-10, Vlerick Leuven Gent Management School.
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Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium
03/191, Ghent University, Faculty of Economics and Business Administration.
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