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Enhancing Voluntary Compliance By Reducing Compliance Costs: A Taxpayer Service Approach

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Author Info
Glenn Jenkins () (Queen's University, Kingston, On, Canada)
EDWIN FORLEMU

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Abstract

In this paper an overview is made of the determinants of voluntary tax compliance. Unlike previous treatments of this subject, the cost of taxpayer compliance is considered as an important determinant of overall level of voluntary compliance in a country. A number of ways that tax authorities reduce compliance are discussed, and the most common uses of information technology in providing taxpayer service is described. Finally, the paper considers some of the ways that such activities might be monitored so that only cost-effective measures are implemented.

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File URL: http://www.queensjdiexec.org/publications/qed_dp_109.pdf
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Publisher Info
Paper provided by JDI Executive Programs in its series Development Discussion Papers with number 1993-4.

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Length: 26 pages
Date of creation: Mar 1993
Date of revision:
Handle: RePEc:qed:dpaper:109

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Related research
Keywords: voluntary tax compliance; cost reduction; monitoring measures;

Find related papers by JEL classification:
H20 - Public Economics - - Taxation, Subsidies, and Revenue - - - General

References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:

  1. Joel Slemrod & Nikki Sorum, 1985. "The Compliance Cost of the U.S. Individual Income Tax System," NBER Working Papers 1401, National Bureau of Economic Research, Inc. [Downloadable!] (restricted)
  2. Gary S. Becker, 1968. "Crime and Punishment: An Economic Approach," Journal of Political Economy, University of Chicago Press, vol. 76, pages 169. [Downloadable!] (restricted)
    Other versions:
  3. Glenn Jenkins, 1989. "Tax Reform: Lessons Learned," Development Discussion Papers 1989-2, JDI Executive Programs. [Downloadable!]
  4. Clotfelter, Charles T, 1983. "Tax Evasion and Tax Rates: An Analysis of Individual Returns," The Review of Economics and Statistics, MIT Press, vol. 65(3), pages 363-73, August. [Downloadable!] (restricted)
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Cited by:
(explanations, Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.)

  1. Das-Gupta, Arindam, 2004. "Economic theory of tax compliance with special reference to tax compliance costs," Working Papers 04/13, National Institute of Public Finance and Policy. [Downloadable!]
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