Is the future of the ATM past?
AbstractJust over 40 years ago the first cash dispensers became operational in the UK. From its modest beginnings this industry specific application evolved into the backbone of self service technology. In this article we consider their past and present to reflect on their future with the assistance of the so called ‘social construction of technology’ theory while supported by archival research and a summary of interviews with ‘actors’ in the UK. We tell how machine, functionality and shared networks will continue to interact in shaping the future of the cash dispensing market.
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Bibliographic InfoPaper provided by University Library of Munich, Germany in its series MPRA Paper with number 9316.
Date of creation: Jun 2008
Date of revision:
cash dispenser; ATM; payment systems; UK; networks; self-service market; multilateral interchange fee (MIF); LINK;
Find related papers by JEL classification:
- L14 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Transactional Relationships; Contracts and Reputation
- N24 - Economic History - - Financial Markets and Institutions - - - Europe: 1913-
- L80 - Industrial Organization - - Industry Studies: Services - - - General
- G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
This paper has been announced in the following NEP Reports:
- NEP-ALL-2008-07-05 (All new papers)
- NEP-BAN-2008-07-05 (Banking)
- NEP-HIS-2008-07-05 (Business, Economic & Financial History)
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