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Workers’ motivation: the italian case of cooperative credit banks

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  • Troisi, Roberta
  • Nese, Annamaria

Abstract

The role of the cooperative credit banks in the European financial system is growing, particularly during the current period of financial crisis. Nevertheless, these cooperative banks have not received a great deal of attention from scholars. This lack of attention has resulted from two factors: i) the lack of empirical data and ii) the fact that the organizational structures and multiple goals of these cooperative banks are “generally more difficult to understand than the corporate governance of the commercial banks with their more easily interpretable and single goal of profit maximizing”(Groeneveld, 2011). This paper contributes to the understanding of Italian cooperative credit banks (Bccs) and their activity by describing their main characteristics and by providing a comparison with different cooperative bank models. Second, it analyzes the job satisfaction of Italian Bccs’ employees, which is a crucial factor because human resources, along with the Bccs’ unique structural elements, facilitate long-term relationships with the local communities where Bccs are located.

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Bibliographic Info

Paper provided by University Library of Munich, Germany in its series MPRA Paper with number 38025.

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Date of creation: Jan 2012
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Handle: RePEc:pra:mprapa:38025

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Keywords: Non profit organizations; Workers' motivation; Firm Objectives;

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  1. Fischer, Justina A.V. & Sousa-Poza, Alfonso, 2007. "Does Job Satisfaction Improve the Health of Workers? New Evidence Using Panel Data and Objective Measures of Health," IZA Discussion Papers 3256, Institute for the Study of Labor (IZA).
  2. Andrew Clark, . "Job Satisfaction and Gender. Why are Women so Happy at Work?," Economics Discussion Papers 415, University of Essex, Department of Economics.
  3. Vieira, José A. Cabral, 2005. "Skill mismatches and job satisfaction," Economics Letters, Elsevier, vol. 89(1), pages 39-47, October.
  4. Böckerman, Petri & Ilmakunnas, Pekka, 2007. "Job disamenities, job satisfaction, quit intentions, and actual separations: putting the pieces together," MPRA Paper 3245, University Library of Munich, Germany.
  5. William G. Ouchi, 1979. "A Conceptual Framework for the Design of Organizational Control Mechanisms," Management Science, INFORMS, vol. 25(9), pages 833-848, September.
  6. Leire San-Jose & Jose Retolaza & Jorge Gutierrez-Goiria, 2011. "Are Ethical Banks Different? A Comparative Analysis Using the Radical Affinity Index," Journal of Business Ethics, Springer, vol. 100(1), pages 151-173, April.
  7. Bernhardt, Kenneth L. & Donthu, Naveen & Kennett, Pamela A., 2000. "A Longitudinal Analysis of Satisfaction and Profitability," Journal of Business Research, Elsevier, vol. 47(2), pages 161-171, February.
  8. Clark, Andrew E. & Oswald, Andrew J. & Warr, Peter B., 1994. "Is job satisfaction u-shaped in age ?," CEPREMAP Working Papers (Couverture Orange) 9407, CEPREMAP.
  9. Damiano Fiorillo & Nunzia Nappo, 2011. "Job satisfaction in Italy: individual characteristics and social relations," Discussion Papers 5_2011, D.E.S. (Department of Economic Studies), University of Naples "Parthenope", Italy.
  10. Paolo Ghinetti, 2007. "The Public-Private Job Satisfaction Differential in Italy," LABOUR, CEIS, vol. 21(2), pages 361-388, 06.
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