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Développement et expérimentation d'un modèle de gestion collaborative des pratiques informatiques à l'usage des petites et moyennes entreprises

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  • DI RENZO, Bernard
  • FELTUS, Christophe

Abstract

This paper relates to the experimental draft of the model of collaborative management of ICT practices for use in SME, developed as part of a project of the Centre de Recherche Public Henri Tudor. This model aims to propose to SME an optimized management of their respective information system in terms of quality, reliability and cost. It is currently being experimented with SME partners. The results are promising and should allow at the end of the project to validate the model in its final release.

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File URL: http://mpra.ub.uni-muenchen.de/23983/
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Bibliographic Info

Paper provided by University Library of Munich, Germany in its series MPRA Paper with number 23983.

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Date of creation: 2003
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Handle: RePEc:pra:mprapa:23983

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Related research

Keywords: IT Service Management; e-management; collaborative model; SME; improvement.;

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