E-mail and Direct Participation in Decision Making: A Literature Review
AbstractThis paper reviews the literature on the effects of the use of e-mail on direct participation in decision making (PDM) in organisations. After a brief review of the organisational literature on participation the paper distinguishes e-mail theories on direct participation in three different theoretical perspectives. Then the paper focuses the attention on the role of e-mail in affecting task type, vertical and horizontal communication and their consequences for PDM. Finally the paper presents indications and open questions for future research.
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Bibliographic InfoPaper provided by University Library of Munich, Germany in its series MPRA Paper with number 14397.
Date of creation: 03 Jul 2002
Date of revision:
email; e-mail; decision making; participation in decision making; literature review;
Find related papers by JEL classification:
- D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
- D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search, Learning, and Information
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Hedlund, Jennifer & Ilgen, Daniel R. & Hollenbeck, John R., 1998. "Decision Accuracy in Computer-Mediated versus Face-to-Face Decision-Making Teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 76(1), pages 30-47, October.
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- Hammer, Michael & Champy, James, 1993. "Reengineering the corporation: A manifesto for business revolution," Business Horizons, Elsevier, vol. 36(5), pages 90-91.
- Tan, Bernard C.Y. & Wei, Kwok-Kee & Watson, Richard T. & Walczuch, Rita M., 1998. "Reducing status effects with computer-mediated communication: Evidence from two distinct national cultures," Open Access publications from Maastricht University urn:nbn:nl:ui:27-13497, Maastricht University.
- Vries, Reinout E. de & Roe , Robert A. & Taillieu, Tharsi, 1998. "Need for supervision: its impact on leadership effectiveness," Open Access publications from Maastricht University urn:nbn:nl:ui:27-22815, Maastricht University.
- Libby Bishop & David I. Levine, 1999. "Computer-mediated communication as employee voice: A case study," Industrial and Labor Relations Review, ILR Review, Cornell University, ILR School, vol. 52(2), pages 213-233, January.
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