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Questionary Research to Learn State of Affairs of Technological Support CRM

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Author Info
Vaněk, Jindřich
Suchánek, Petr

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Abstract

Evaluation exercise was made on the basis primary research in which service organizations was spoken. They were answered for questions interrelated to customer relationship management (CRM).

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File URL: http://mpra.ub.uni-muenchen.de/11777/
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Publisher Info
Paper provided by University Library of Munich, Germany in its series MPRA Paper with number 11777.

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Date of creation: Apr 2006
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Handle: RePEc:pra:mprapa:11777

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Related research
Keywords: CRM; hypothesis; exploited software; cooperative part CRM; outsourcing;

Find related papers by JEL classification:
A30 - General Economics and Teaching - - Multisubject Collective Works - - - General
O10 - Economic Development, Technological Change, and Growth - - Economic Development - - - General
O30 - Economic Development, Technological Change, and Growth - - Technological Change - - - General
L10 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - General

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This page was last updated on 2009-12-3.

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