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A benchmarking model for measuring the efficiency of a humanitarian aid program: a case study of an international NGO

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Author Info
Malki, Elli

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Abstract

This article presents a benchmarking model for measuring the efficiency of organizations that provide humanitarian aid. The model was developed and implemented in the framework of a large international aid program. The model is based on measuring the labor productivity of each organization that provides services and comparing it to the benchmark. Two main results came out from the estimation of the model: (a) there were positive economies of scale in the program meaning that larger organizations were inherently more efficient than smaller ones; (b) the source of the inefficiency was identified, not in the administrative part of the organization, but rather in the programmatic part.

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File URL: http://mpra.ub.uni-muenchen.de/11222/
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File URL: http://mpra.ub.uni-muenchen.de/11357/
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Publisher Info
Paper provided by University Library of Munich, Germany in its series MPRA Paper with number 11222.

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Date of creation: 22 Oct 2008
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Handle: RePEc:pra:mprapa:11222

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Related research
Keywords: NGO; humanitarian aid; efficiency; productivity;

Other versions of this item:

Find related papers by JEL classification:
I38 - Health, Education, and Welfare - - Welfare and Poverty - - - Government Programs; Provision and Effects of Welfare Programs
L31 - Industrial Organization - - Nonprofit Organizations and Public Enterprise - - - Nonprofit Institutions; NGOs

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  1. Malki, Elli, 2008. "Systematic Approach to the Allocation of Budgets for humanitarian Aid Programs: A Practical Tool for International NGOs," MPRA Paper 10388, University Library of Munich, Germany. [Downloadable!]
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