Ana Oliveira-Brochado () (EDGE, CESUR, DECIVIL-IST, Universidade Técnica de Lisboa) Francisco Vitorino Martins () (EDGE, Faculdade de Economia da Universidade do Porto)
Abstract
This work provides a broad review of the past literature on market segmentation, focusing on a discussion of proposed bases and classification methods. Multiple segmentation bases are detached, organized according to two axes - observable/ unobservable, general/ specific of the product and evaluated according to some criteria that must be satisfied for an effective segmentation: identifiability, substantiality, accessibility, stability, actionability and responsiveness Classification methods grouped in three classes - nonoverlapping, overlapping and fuzzy, according to the format of the partition matrix they provide.
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Publisher Info
Paper provided by Universidade do Porto, Faculdade de Economia do Porto in its series FEP Working Papers with number
261.
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