Work flows in a job-shop are determined not only by the release load and the time between release factors, but also by the number of accepted orders. There has been extensive research on workload and input-output control aiming at improving the performance of manufacturing operations in job-shops. This paper explores the idea of controlling the workload since the acceptance/rejection of orders stage. A new acceptance/rejection rule is proposed, and tests are conducted to study the sensitivity of job-shop performance to different order acceptance parameters, like the tolerance of the workload limit and the due date extension acceptance. It also evaluates the effect of the negotiation phase of the proposed acceptance rule on the job-shop performance using a simulation model of a generic random job-shop. The extensive simulation experiments allow us to conclude that having a negotiation phase prior to rejection improves almost all workload performance measures. We also conclude that different tolerances of the workload limit affect slightly the performance of the job-shop.
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Paper provided by Universidade do Porto, Faculdade de Economia do Porto in its series FEP Working Papers with number
213.
Find related papers by JEL classification: M11 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - Production Management
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