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A Client-Community Assessment of the NGO Sector in Uganda

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  • Abigail Barr
  • Marcel Fafchamps

Abstract

Using original survey data on beneficiary assessment, we examine the performance of the NGO sector in Uganda. In general satisfaction with NGO intervention is high. We find evidence that NGOs endeavour to redress the balance between rich and poor communities but also that NGOs neglect isolated communities, possibly for cost reasons, and that the accessibility of NGOs to beneficiary communities is lower in poor communities. These factors significantly reduce client-community satisfaction with NGOs. Levels of NGO induced community participation in decision making also vary, with some evidence that participation has an effect on community satisfaction. Some NGO staff are perceived as unresponsive, less than good at what they do, and self-serving, and these perceptions also have a negative impact on community satisfaction.

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Paper provided by University of Oxford, Department of Economics in its series Economics Series Working Papers with number WPS/2004-23.

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Date of creation: 01 Aug 2004
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Handle: RePEc:oxf:wpaper:wps/2004-23

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  1. Edward L. Glaeser & Bruce Sacerdote & Jose A. Scheinkman, 1995. "Crime and Social Interactions," NBER Working Papers 5026, National Bureau of Economic Research, Inc.
  2. Marcel Fafchamps & Trudy Owens, 2006. "Is International Funding Crowding Out Charitable Contributions in African NGOs?," Economics Series Working Papers GPRG-WPS-055, University of Oxford, Department of Economics.
  3. Abigail Barr & Marcel Fafchamps, 2004. "The Resources and Governance of Non-Governmental Organizations in Uganda," Economics Series Working Papers WPS/2004-06, University of Oxford, Department of Economics.
  4. Sharma, Manohar & Zeller, Manfred, 1999. "Placement and Outreach of Group-Based Credit Organizations: The Cases of ASA, BRAC, and PROSHIKA in Bangladesh," World Development, Elsevier, Elsevier, vol. 27(12), pages 2123-2136, December.
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Cited by:
  1. Koch, Dirk-Jan & Dreher, Axel & Nunnenkamp, Peter & Thiele, Rainer, 2009. "Keeping a Low Profile: What Determines the Allocation of Aid by Non-Governmental Organizations?," World Development, Elsevier, Elsevier, vol. 37(5), pages 902-918, May.
  2. Ronelle Burger & Trudy Owens, . "Promoting transparency in the NGO sector: Examining the availability and reliability of self-reported data," Discussion Papers 08/11, University of Nottingham, CREDIT.
  3. Paul Mosley, 2013. "Two Africas? Why Africa’s ‘Growth Miracle’ is barely reducing poverty," Brooks World Poverty Institute Working Paper Series, BWPI, The University of Manchester 19113, BWPI, The University of Manchester.
  4. Abigail Barr & Marcel Fafchamps & Trudy Owens, 2004. "The Resources and Governance of Non-Governmental Organizations in Uganda," CSAE Working Paper Series 2004-06, Centre for the Study of African Economies, University of Oxford.
  5. Öhler, Hannes, 2013. "Do Aid Donors Coordinate Within Recipient Countries?," Working Papers, University of Heidelberg, Department of Economics 539, University of Heidelberg, Department of Economics.
  6. Peter Nunnenkamp & Janina Weingarth & Johannes Weisser, 2008. "Is NGO Aid Not So Different After All? Comparing the Allocation of Swiss Aid by Private and Official Donors," Kiel Working Papers 1405, Kiel Institute for the World Economy.
  7. Pérouse de Montclos, Marc-Antoine, 2012. "Humanitarian action in developing countries: Who evaluates who?," Evaluation and Program Planning, Elsevier, Elsevier, vol. 35(1), pages 154-160.

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