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The Internet and Business Performance

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  • OECD

Abstract

The Internet is providing firms with new ways to conduct business and exchange and communicate information and ideas. In doing so, it is enabling companies to improve efficiency and develop novel ways to co-ordinate activities. Internal firm organisation and relations with employees and shareholders, for example, are being affected, as are the external relationships that firms have with suppliers, customers, competitors and other parties. Some of the changes that are occurring were explored in the report to OECD Ministers on The New Economy: Beyond the Hype (OECD, 2001a). The report concludes that the Internet and related advances in information and communication technology (ICT) are transforming economic activity, much as the steam engine, railways and electricity did in the past. They have done so by providing a catalyst for change in business – helping to spur improvements in work organisation through reductions in routine transaction costs and rationalisation of supply chains, while spawning value-generating networks.

Suggested Citation

  • Oecd, 2001. "The Internet and Business Performance," OECD Digital Economy Papers 57, OECD Publishing.
  • Handle: RePEc:oec:stiaab:57-en
    DOI: 10.1787/233751540382
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    Cited by:

    1. Radu Burlacu & Patrice Fontaine & Sonia Jimenez-Garcès, 2005. "The "Firm-Specific Return Variation": A Measure Of Price Informativeness Or Information Asymmetry?," Annals of Financial Economics (AFE), World Scientific Publishing Co. Pte. Ltd., vol. 1(01), pages 1-20.
    2. Steve Elliot, 2006. "Technology-Enabled Innovation, Industry Transformation and the Emergence of Ambient Organizations," Industry and Innovation, Taylor & Francis Journals, vol. 13(2), pages 209-225.
    3. Arcaute, E. & Dyagilev, K. & Johari, R. & Mannor, S., 2013. "Dynamics in tree formation games," Games and Economic Behavior, Elsevier, vol. 79(C), pages 1-29.
    4. Robert L. Williams & Maktoba Omar, 2014. "How branding process activities impact brand equity within Higher Education Institutions," Journal of Marketing for Higher Education, Taylor & Francis Journals, vol. 24(1), pages 1-10, June.
    5. Pelli, Päivi, 2018. "Services and industrial development: analysis of industrial policy, trends and issues for the forest-based sector," Journal of Forest Economics, Elsevier, vol. 31(C), pages 17-26.
    6. Kovalyov, Mikhail Y. & Pesch, Erwin, 2014. "A game mechanism for single machine sequencing with zero risk," Omega, Elsevier, vol. 44(C), pages 104-110.
    7. Farokhi, Farhad & Johansson, Karl H., 2015. "A piecewise-constant congestion taxing policy for repeated routing games," Transportation Research Part B: Methodological, Elsevier, vol. 78(C), pages 123-143.
    8. Damianus Abun & Shannare Mica T. Calamaan & Theogenia Magallanes & Mary Joy Encarnacion & Micah Sallong, 2021. "Bureaucratic management style and workplace well-being of the Divine Word Colleges," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(3), pages 477-489, April.
    9. Jie Lu, 2003. "A Model for Evaluating E-Commerce Based on Cost/Benefit and Customer Satisfaction," Information Systems Frontiers, Springer, vol. 5(3), pages 265-277, September.
    10. Barkley, David L. & Markley, Deborah M. & Lamie, R. David, 2007. "E-Commerce as a Business Strategy: Lessons Learned from Case Studies of Rural and Small Town Businesses," UCED Working Papers 112895, Clemson University, University Center for Economic Development.
    11. Stephanie C. Schleimer & Arthur D. Shulman, 2011. "When Intra-Firm And Inter-Firm Collaborations Co-Occur: Comparing Their Impact Across New Services Versus New Product Innovations," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 15(05), pages 869-898.
    12. Ourania Vitouladiti, 2015. "The Evolved And More Complex Role Of Travel Agencies And Tour Operators In The Online Era. Effects On Their Marketing Management," Tourism Research Institute, Journal of Tourism Research, vol. 11(1), pages 190-200, September.
    13. Rasmi Kokash & Alain Fayolle & Zied Guedri, 2016. "The Effects of Corporate Entrepreneurship and Organizational Knowledge Creation on Firm Second-order Competences: Exploratory Evidence from Knowledge-intensive Sectors," International Business Research, Canadian Center of Science and Education, vol. 9(8), pages 46-63, August.
    14. Leszczyński Dariusz, 2016. "Exploration of Key Success Factors that Influence Business Performance: The Experiences of Women Micro-entrepreneurs from Mazovia Voivodeship of Poland," International Journal of Management and Economics, Warsaw School of Economics, Collegium of World Economy, vol. 51(1), pages 63-89, September.
    15. Helmi A. Boshnak, 2021. "Internet Financial Reporting Practices in Saudi Arabia," International Journal of Business and Management, Canadian Center of Science and Education, vol. 15(9), pages 1-15, July.
    16. Tankosić Aleš & Trnavčevič Anita, 2008. "Internet Marketing Communication and Schools: The Slovenian Case Study," Organizacija, Sciendo, vol. 41(4), pages 136-143, July.
    17. Unerman, Jeffrey & Bennett, Mark, 2004. "Increased stakeholder dialogue and the internet: towards greater corporate accountability or reinforcing capitalist hegemony?," Accounting, Organizations and Society, Elsevier, vol. 29(7), pages 685-707, October.
    18. Jeffrey T. Macher & David C. Mowery & Timothy S. Simcoe, 2002. "E-Business and the Semiconductor Industry Value Chain: Implications for Vertical Specialization and Integrated Semiconductor Manufacturers," Economics Study Area Working Papers 47, East-West Center, Economics Study Area.
    19. Mr. Chris Becker, 2012. "Small Island States in the Pacific: the Tyranny of Distance," IMF Working Papers 2012/223, International Monetary Fund.
    20. Liliana Feleaga & Niculae Feleaga & Mihaela Dumitrascu, 2013. "Study On The Perception Of The Corporate Performance In Accounting And Audit Firms," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(1), pages 1316-1323, July.
    21. Steven Lim, 2012. "Estimating the Final Size of an Online User Base," Working Papers in Economics 12/15, University of Waikato.

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