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La Gestión de la Calidad Total como un antecedente de la Capacidad de Innovación Empresarial

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Abstract

Although it is true that the issues of quality and innovation have been dealt with extensively from different perspectives, studies on the relationship between the two concepts are few. This study tackles this relationship by analyzing the links between the broader concepts of total quality management (TQM) and business innovation capability (BIC). Specifically, it is argued that TQM can favor the development of BIC. An empirical study of 102 firms in the sectors of machinery and instruments for measurement, analysis and control revealed that, indeed, both concepts are compatible and make it possible to identify which dimensions of TQM explain the generation of BIC

Suggested Citation

  • Perdomo-Ortiz, Jesús & González Benito, Javier & Galende del Canto, Jesús, 2004. "La Gestión de la Calidad Total como un antecedente de la Capacidad de Innovación Empresarial," Working Papers "New Trends on Business Administration". Documentos de Trabajo "Nuevas Tendencias en Dirección de Empresas". 2004-09, Interuniversity Research Master and Doctorate Program (with a quality mention of ANECA) on "Business Economics", Universities of Valladolid, Burgos, Salamanca and León (Spain). Until 2008, Interuniversity Doctorate Program (with a quality mention of ANECA) “New trends in Business Administration”, Universities of Valladolid, Burgos, and Salamanca (Spain). Master en Investigación y Programa de Docto.
    • Handle: RePEc:ntd:wpaper:2004-09
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    More about this item

    Keywords

    Gestión de la Calidad Total; Capacidad de Innovación Empresarial; Escalas de Medida;
    All these keywords.

    JEL classification:

    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other

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