La Gestión de la Calidad Total como un antecedente de la Capacidad de Innovación Empresarial

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La Gestión de la Calidad Total como un antecedente de la Capacidad de Innovación Empresarial

Author Info

Perdomo-Ortiz, Jesús () (Departamento de Administración y Economía de la Empresa, Facultad de Economía y Empresa, Universidad de Salamanca)
González Benito, Javier () (Departamento de Administración y Economía de la Empresa, Facultad de Economía y Empresa, Universidad de Salamanca)
Galende del Canto, Jesús () (Departamento de Administración y Economía de la Empresa, Facultad de Economía y Empresa, Universidad de Salamanca)

Abstract

Although it is true that the issues of quality and innovation have been dealt with extensively from different perspectives, studies on the relationship between the two concepts are few. This study tackles this relationship by analyzing the links between the broader concepts of total quality management (TQM) and business innovation capability (BIC). Specifically, it is argued that TQM can favor the development of BIC. An empirical study of 102 firms in the sectors of machinery and instruments for measurement, analysis and control revealed that, indeed, both concepts are compatible and make it possible to identify which dimensions of TQM explain the generation of BIC

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Paper provided by Interuniversitary Doctorate Program "New Trends on Business Administration", Universities of Valladolid, Burgos and Salamanca (Spain). Programa de Doctorado Interuniversitario "Nuevas Tendencias en Dirección de Empresas", Universidades de Valladolid, Burgos y Salamanca (España). in its series Documentos de Trabajo "Nuevas Tendencias en Dirección de Empresas". Working Papers "New Trends on Business Administration". with number 2004-09.

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Date of creation: Aug 2004
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Publication status: Published in Technovation, vol. 26, no. 10, 2006, pages 1170-1185 with the title "Total quality management as a forerunner of business innovation capability"
Handle: RePEc:ntd:wpaper:2004-09

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Find related papers by JEL classification:
M11 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - Production Management
M19 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - Other

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