Improving workforce scheduling of aircraft line maintenance at Sabena Technics
AbstractThis paper presents our application of a visualization tool and optimization model based on mixed-integer linear programming to solve a workforce staffing and scheduling problem at Sabena Technics, a major aircraft maintenance company in Belgium. We used the software to generate many alternative, cost-efficient schedules and to analyze multiple scenarios. In several management meetings, takeholders evaluated the schedules and raised concerns. We subsequently changed the model to successfully address their concerns. The model has resulted in considerable savings and a more efficient use of human resources.
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Bibliographic InfoPaper provided by Katholieke Universiteit Leuven in its series Open Access publications from Katholieke Universiteit Leuven with number urn:hdl:123456789/329247.
Date of creation: Dec 2011
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Web page: http://www.kuleuven.be
Workforce staffing; Scheduling; Optimization; Visualization; Aircraft maintenance;
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- Ernst, A. T. & Jiang, H. & Krishnamoorthy, M. & Sier, D., 2004. "Staff scheduling and rostering: A review of applications, methods and models," European Journal of Operational Research, Elsevier, vol. 153(1), pages 3-27, February.
- Cynthia Barnhart & Amy Cohn, 2004. "Airline Schedule Planning: Accomplishments and Opportunities," Manufacturing & Service Operations Management, INFORMS, vol. 6(1), pages 3-22, November.
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