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Characteristics of High Performance Organizations

Author

Listed:
  • André de Waal

    (Associate Professor Strategic Management at the Maastricht School of Management, Academic Director of the Center for Organizational Performance, and guest lecturer at the Free University Amsterdam and Erasmus University Rotterdam.)

Abstract

The recent economic downturn has caused tremendous upheaval in the business world. It has spurred many companies to self‐analysis and further organisational improvement. As a result, there is an increasing interest into the factors that determine sustainable organisational success. Managers all over the world are trying out various improvement concepts, seeing mixed results. One likely reason for this is the lack of consensus on the organisational characteristics that lead to high performance. Another reason may be that research into high performance is predominantly conducted in US companies, making it seem less relevant to management practice outside the North American continent. The research study described in this article aimed at identifying the factors which have a positive relation with organisational performance, through a literature review of 290 research studies into high performance and subsequent testing in 1470 organisations worldwide. The research yielded 35 characteristics – grouped into five factors – that have a significant correlation with high performance and seem to be generic for all types of organisations, industries and countries.

Suggested Citation

  • André de Waal, 2011. "Characteristics of High Performance Organizations," Working Papers 2011/04, Maastricht School of Management.
    • Handle: RePEc:msm:wpaper:2011/04
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    File URL: http://web2.msm.nl/RePEc/msm/wpaper/MSM-WP2011-04.pdf
    File Function: First version, 2011
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    Citations

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    Cited by:

    1. Kanittha Pattanasing Author-Email: p_kanitt@hotmail.com & Somnuk Aujirapongpan & Suwit Srimai, 2019. "Dynamic capabilities and high performance organization of hotel business: empirical investigation into world class tourism destination," Tourism and Hospitality Management, University of Rijeka, Faculty of Tourism and Hospitality Management, vol. 25(2), pages 377-401, December.
    2. André de Waal, 2011. "Strategy Only Matters A Bit: The role of Strategy in the High Performance Organization," Working Papers 2011/02, Maastricht School of Management.
    3. Frederique Bardinet Evraert & Serge Evraert, 2019. "Do the ESG scores help to select the most successful companies?," Post-Print hal-03227627, HAL.
    4. André de Waal, 2017. "Evaluating High Performance the Evidence-Based Way: The Case of the Swagelok Transformers," SAGE Open, , vol. 7(4), pages 21582440177, October.
    5. Elias G. Carayannis & Evangelos Grigoroudis & Dimitra Stamati, 2017. "Re-visiting BMI as an Enabler of Strategic Intent and Organizational Resilience, Robustness, and Remunerativeness," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 8(2), pages 407-436, June.
    6. Áron Perényi & Christopher Selvarajah & Janusz Tanas & Zuzana Tučková & Anna Odrowaz-Coates & Brigitta Tóth-Bozó & Martina Minarova, 2020. "Exploring Ethical Business in Central Europe: Leaders’ Values and Perspectives on Good Practices," Sustainability, MDPI, vol. 12(2), pages 1-30, January.
    7. Robert Goedegebuure & Kennedy Ssejjemba & André de Waal, 2013. "Key determinants of effective partnerships: The case of partnerships between lead firms and farmers in pineapple value chains in Uganda and Kenya," Working Papers 2013/27, Maastricht School of Management.
    8. André de Waal & Tobias Mulimbika, 2017. "A Comparative Analysis of Zambian Governmental Institutions Using the HPO Framework," SAGE Open, , vol. 7(3), pages 21582440177, July.
    9. André de Waal & Kettie Chipeta, 2013. "Effects of culture on the perception of South African and Tanzanian business students on high performance organizations," Working Papers 2013/03, Maastricht School of Management.
    10. Barbara Kożuch & Adam Jabłoński, 2018. "The Strategic Hybrids of Water Supply Companies as an Effective Management Tool," Sustainability, MDPI, vol. 10(12), pages 1-43, November.
    11. Kapil Pandla, 2016. "Drivers and Characteristics of High Performing Organizations," International Journal of Business and Administrative Studies, Professor Dr. Bahaudin G. Mujtaba, vol. 2(3), pages 57-61.
    12. Amirreza Salehipour & Abdollah Ah mand, 2018. "The Impact of Organizational Culture and Performance Work System on Employees’ Performance," International Business Research, Canadian Center of Science and Education, vol. 11(6), pages 199-212, June.
    13. Jon K. Webber & Elliot Ser & Gregory W. Goussak, 2015. "Work Habits As Positive And Negative Influence On Workplace Productivity," Global Journal of Business Research, The Institute for Business and Finance Research, vol. 9(1), pages 39-48.
    14. Nasser Saad Alkahtani & M. M. Sulphey & Kevin Delany & Anass Hamad Elneel Adow, 2021. "A Conceptual Examination about the Correlates of Psychological Capital (PsyCap) among the Saudi Arabian Workforce," Social Sciences, MDPI, vol. 10(4), pages 1-16, March.
    15. Tehmina Fiaz Qazi & Abdul Aziz Khan Niazi & Abdul Basit & Abdul Rehman & Aysha Nazir, 2019. "The Jostle of Workplace Pressures on Credit Managers: Interpretive Structural Modeling to Underpin the Severity," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 8(3), pages 155-163, September.
    16. André de Waal & Julie Linthorst, 2020. "Future-Proofing the High-Performance Organization," Sustainability, MDPI, vol. 12(20), pages 1-14, October.
    17. Jaroslav Hradílek, 2020. "CAT Model for Complex Evaluation of Organisational Maturity in Small and Medium Enterprises," Central European Business Review, Prague University of Economics and Business, vol. 2020(5), pages 1-23.
    18. Saeed Jalal & Muhammad Jehangir & Zia Ullah, 2017. "Organizational Agility Determinants and Performance: A Case of Pakistani Telecommunication Sector," Global Regional Review, Humanity Only, vol. 2(1), pages 211-227, June.
    19. Elias Carayannis & Evangelos Grigoroudis & Stavros Sindakis & Christian Walter, 2014. "Business Model Innovation as Antecedent of Sustainable Enterprise Excellence and Resilience," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 5(3), pages 440-463, September.
    20. André de Waal, 2011. "Creating High Performance Organisations: The Determining Factors," Working Papers 2011/10, Maastricht School of Management.
    21. Piotr Kordel & Radosław Wolniak, 2021. "Technology Entrepreneurship and the Performance of Enterprises in the Conditions of Covid-19 Pandemic: The Fuzzy Set Analysis of Waste to Energy Enterprises in Poland," Energies, MDPI, vol. 14(13), pages 1-22, June.

    More about this item

    Keywords

    high performance organizations; HPO; excellence; sustainability; performance; quality;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • D21 - Microeconomics - - Production and Organizations - - - Firm Behavior: Theory

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