Characteristics of High Performance Organizations
AbstractThe recent economic downturn has caused tremendous upheaval in the business world. It has spurred many companies to self‐analysis and further organisational improvement. As a result, there is an increasing interest into the factors that determine sustainable organisational success. Managers all over the world are trying out various improvement concepts, seeing mixed results. One likely reason for this is the lack of consensus on the organisational characteristics that lead to high performance. Another reason may be that research into high performance is predominantly conducted in US companies, making it seem less relevant to management practice outside the North American continent. The research study described in this article aimed at identifying the factors which have a positive relation with organisational performance, through a literature review of 290 research studies into high performance and subsequent testing in 1470 organisations worldwide. The research yielded 35 characteristics – grouped into five factors – that have a significant correlation with high performance and seem to be generic for all types of organisations, industries and countries.
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Bibliographic InfoPaper provided by Maastricht School of Management in its series Working Papers with number 2011/04.
Length: 33 pages
Date of creation: Mar 2011
Date of revision:
high performance organizations; HPO; excellence; sustainability; performance; quality;
Find related papers by JEL classification:
- M12 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - Personnel Management; Executives; Executive Compensation
- M14 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
- D21 - Microeconomics - - Production and Organizations - - - Firm Behavior: Theory
This paper has been announced in the following NEP Reports:
- NEP-ALL-2012-01-25 (All new papers)
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- André de Waal, 2011. "Strategy Only Matters A Bit: The role of Strategy in the High Performance Organization," Working Papers 2011/02, Maastricht School of Management.
- Przemyslaw Zbierowski, 2011. "The positive potential of high-performance organization," Journal of Positive Management, Wydawnictwo Naukowe Uniwersytetu Mikolaja Kopernika, vol. 2, pages 94-108.
- André de Waal & Kettie Chipeta, 2013. "Effects of culture on the perception of South African and Tanzanian business students on high performance organizations," Working Papers 2013/03, Maastricht School of Management.
- André de Waal, 2011. "Creating High Performance Organisations: The Determining Factors," Working Papers 2011/10, Maastricht School of Management.
- Robert Goedegebuure & Kennedy Ssejjemba & André de Waal, 2013. "Key determinants of effective partnerships: The case of partnerships between lead firms and farmers in pineapple value chains in Uganda and Kenya," Working Papers 2013/27, Maastricht School of Management.
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