This working paper analyses temporary agency work in France, focusing both on the regulatory framework of the sector, and on the characteristics of firms and employees. The growth of the sector over the last 15 years has favoured the concentration of the big firms, but the smallest agencies have not disappeared, which results in an increased segmentation. Such a characteristic can also be identified at the level of the workers' profiles : a segment of qualified and specialized temporary workers has emerged, but the large majority of agency workers remain in the industrial sector, where it is used as a flexibility tool. Globally temporary agency work remains characterized by low income (given discontinuities between the missions, or part time work), hard working conditions, and a limited access to training (with a majority of very short training sessions). However the analysis of some low wage sectors, like hotels and restaurants, or food industry, reveals that temporary agency work is challenged by other types of flexible contracts that offer a lower level of protection for workers.
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