Mental Health Communications Skills Training for Medical Assistants in Pediatric Primary Care
AbstractThis article provides findings from a training pilot to enhance the ability of medical assistants (MAs) to have therapeutic encounters with Latino families who have mental health concerns in pediatric primary care. The study found that MAs were able to master most of the skills taught during the training, which improved their ability to have patient-centered encounters with families during standardized patient visits. Parents interviewed one and six months following the training were more than twice as willing as parents interviewed one month before the training to discuss mental health concerns with MAs, and they had better perceptions of their interactions with MAs.
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Bibliographic InfoPaper provided by Mathematica Policy Research in its series Mathematica Policy Research Reports with number 7664.
Date of creation: 30 Jan 2013
Date of revision:
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Postal: Mathematica Policy Research P.O. Box 2393 Princeton, NJ 08543-2393 Attn: Communications
Fax: (609) 799-0005
Web page: http://www.mathematica-mpr.com/
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Mental Health; Pediatric Primary Care; Medical Assistants; Communications; Health;
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- I - Health, Education, and Welfare
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