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Analyse économétrique des coûts des services d’eau potable et qualité des prestations offertes aux usagers

Author

Listed:
  • Helene Bouscasse

    (Laboratoire GSP, UMR Cemagref-Engees)

  • François Destandau

    (Laboratoire GSP, UMR Cemagref-Engees)

  • Serge Garcia

    (Laboratoire d'Economie Forestière, INRA - AgroParisTech)

Abstract

Issues on service quality are crucial for water utility management and regulation. Omitting these aspects can lead to possible bias in estimating the efficiency of services. We integrate in a Translog cost function variables proxying this multi-dimensionality. Empirical results show that taking into account the level of quality of the delivered services has a significant impact on the measure of the efficiency computed from a stochastic frontier. Moreover we highlight that efficiency depends on ownership (public vs. private) and level of quality. Institute of Forestry, Agricultural and Environmental Engineering (ENGREF) and the National Institute of Agronomic research (INRA). The mission of the LEF is to conceive, develop, and transfer methods and tools of economic analysis to improve the management of the goods, services and products of the forest and the forestry sector. The aim of this issue of the “Cahiers du LEF” is to present the results of the researchs of the forest economics laobratory between 2003 and 2007.

Suggested Citation

  • Helene Bouscasse & François Destandau & Serge Garcia, 2008. "Analyse économétrique des coûts des services d’eau potable et qualité des prestations offertes aux usagers," Working Papers - Cahiers du LEF 2008-02, Laboratoire d'Economie Forestiere, AgroParisTech-INRA.
    • Handle: RePEc:lef:wpaper:2008-02
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    16. repec:adr:anecst:y:2008:i:90:p:02 is not listed on IDEAS
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    Cited by:

    1. François Destandau & Serge Garcia, 2014. "Service quality, scale economies and ownership: an econometric analysis of water supply costs," Journal of Regulatory Economics, Springer, vol. 46(2), pages 152-182, October.
    2. Noubissi Domguia, 2017. "Taking into account of the quality of the services un the public drinking water services [Prise En Compte De La Qualite Des Prestations Dans Les Services Publics D'Eau Services]," Working Papers hal-01504396, HAL.

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    More about this item

    Keywords

    Service quality; cost; stochastic frontier; efficiency; water supply;
    All these keywords.

    JEL classification:

    • C29 - Mathematical and Quantitative Methods - - Single Equation Models; Single Variables - - - Other
    • C39 - Mathematical and Quantitative Methods - - Multiple or Simultaneous Equation Models; Multiple Variables - - - Other
    • L25 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Performance
    • L33 - Industrial Organization - - Nonprofit Organizations and Public Enterprise - - - Comparison of Public and Private Enterprise and Nonprofit Institutions; Privatization; Contracting Out
    • L9 - Industrial Organization - - Industry Studies: Transportation and Utilities

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