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The role of loyalty in the construction of social networks: a proposal for the social management of public household utility companies

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Author Info
German Darío Valencia Agudelo

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File URL: ftp://ftp.drivehq.com/cavasco/grumic/EstudiosGerencialesGerman.pdf
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Publisher Info
Paper provided by Universidad de Antioquia, Departamento de Economía in its series Grupo de Microeconomía Aplicada with number 041.

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Length: 21 pages
Date of creation: 2007
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Handle: RePEc:lde:grumic:041

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Web page: http://economia.udea.edu.co
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Related research
Keywords: Public household utilities; loyality; social management; social networks; company-customer relationship.;

Find related papers by JEL classification:
D43 - Microeconomics - - Market Structure and Pricing - - - Oligopoly and Other Forms of Market Imperfection
D72 - Microeconomics - - Analysis of Collective Decision-Making - - - Models of Political Processes: Rent-seeking, Elections, Legislatures, and Voting Behavior
H42 - Public Economics - - Publicly Provided Goods - - - Publicly Provided Private Goods
K23 - Law and Economics - - Regulation and Business Law - - - Regulated Industries and Administrative Law
L97 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Utilities: General

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This page was last updated on 2009-12-18.

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