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Bureaucratic Delay, Local-Level Monitoring, and Delivery of Small Infrastructure Projects: Evidence from a Field Experiment in Bolivia

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  • Yanez-Pagans, Monica

    (World Bank)

  • Machicado, Carlos Gustavo

    (INSEAD)

Abstract

This paper examines bureaucratic delay within the allocation of small infrastructure projects by sub-municipal governments in Bolivia, and it presents a randomized field experiment designed to improve public service delivery by promoting voice, transparency, and accountability among grassroots organizations. The experiment consists of randomly providing sub-municipal governments with a mailing tracking system, which provides public officials and grassroots organizations real- time information about the processing of small infrastructure projects requests by sub-municipal governments. The objective of this intervention is twofold. First, is to facilitate the involvement of grassroots organizations in the process of reviewing, tracking, and monitoring small infrastructure project allocations. Second, is to explicitly alter the probability of detecting inefficient administrative practices within district councils and, therefore, to implicitly increase the expected cost of engaging in such practices among public officials. The findings of this paper suggest that monitoring tools that promote access to information by citizens might play a critical role in improving public service delivery outcomes. Yet, in settings where mechanisms of local accountability are subject to be captured by local elites or are weak, monitoring tools might have limited capacity to improve outcomes. In such settings, major transparency related reforms might be needed to improve public service delivery outcomes.

Suggested Citation

  • Yanez-Pagans, Monica & Machicado, Carlos Gustavo, 2012. "Bureaucratic Delay, Local-Level Monitoring, and Delivery of Small Infrastructure Projects: Evidence from a Field Experiment in Bolivia," IZA Discussion Papers 6687, Institute of Labor Economics (IZA).
    • Handle: RePEc:iza:izadps:dp6687
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    Cited by:

    1. Chicoine, Luke & Guzman, Juan Carlos, 2017. "Increasing Rural Health Clinic Utilization with SMS Updates: Evidence from a Randomized Evaluation in Uganda," World Development, Elsevier, vol. 99(C), pages 419-430.
    2. Antonio Estache, 2016. "Institutions for Infrastructure in Developing Countries: What We Know and the Lot We still Need to Know," Working Papers ECARES ECARES 2016-27, ULB -- Universite Libre de Bruxelles.
    3. Hoey, Lesli, 2015. "“Show me the Numbers”: Examining the Dynamics Between Evaluation and Government Performance in Developing Countries," World Development, Elsevier, vol. 70(C), pages 1-12.
    4. Hinojosa, Leonith & Bebbington, Anthony & Cortez, Guido & Chumacero, Juan Pablo & Humphreys Bebbington, Denise & Hennermann, Karl, 2015. "Gas and Development: Rural Territorial Dynamics in Tarija, Bolivia," World Development, Elsevier, vol. 73(C), pages 105-117.
    5. Camos Daurella,Daniel & Estache,Antonio, 2017. "Regulating water and sanitation network services accounting for institutional and informational constraints," Policy Research Working Paper Series 8149, The World Bank.

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    More about this item

    Keywords

    Bolivia; transparency; accountability; local-level monitoring; bureaucratic delay;
    All these keywords.

    JEL classification:

    • D73 - Microeconomics - - Analysis of Collective Decision-Making - - - Bureaucracy; Administrative Processes in Public Organizations; Corruption
    • C93 - Mathematical and Quantitative Methods - - Design of Experiments - - - Field Experiments
    • H76 - Public Economics - - State and Local Government; Intergovernmental Relations - - - Other Expenditure Categories

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