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The Performance of Performance Standards Author info | Abstract | Publisher info | Download info | Related research | Statistics Heckman, James J. (University of Chicago, American Bar Foundation, and IZA Bonn)
Heinrich, Carolyn (University of North Carolina, Chapel Hill)
Smith, Jeffrey () (University of Maryland and IZA Bonn)
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This paper examines the performance of the JTPA performance system, a widely emulated model for inducing efficiency in government organizations. We present a model of how performance incentives may distort bureaucratic decisions. We define cream skimming within the model. Two major empirical findings are (a) that the short run measures used to monitor performance are weakly, and sometimes perversely, related to long run impacts and (b) that the efficiency gains or losses from cream skimming are small. We find evidence that centers respond to performance standards.
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Paper provided by Institute for the Study of Labor (IZA) in its series IZA Discussion Papers with number
525.
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Length: 61 pages
Date of creation: Jul 2002Date of revision:
Handle: RePEc:iza:izadps:dp525Contact details of provider: Postal: IZA, P.O. Box 7240, D-53072 Bonn, Germany Phone: +49 228 3894 223 Fax: +49 228 3894 180 Web page: http://www.iza.org
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Keywords: performance standards reinventing government evaluation JTPA Other versions of this item:
Find related papers by JEL classification: C31 - Mathematical and Quantitative Methods - - Multiple or Simultaneous Equation Models; Multiple Variables - - - Cross-Sectional Models; Spatial Models; Treatment Effect Models
This paper has been announced in the following NEP Reports :
References listed on IDEAS Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile , click on "citations" and make appropriate adjustments.: James J. Heckman, 1991.
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Carolyn J. Heinrich & Laurence E. Lynn Jr., 1999.
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Bruno, VAN DER LINDEN, 2003.
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Bruttel, Oliver, 2005.
"Die Privatisierung der öffentlichen Arbeitsvermittlung : Erfahrungen aus Australien, den Niederlanden und Großbritannien (The privatisation of public employment services * experiences made in Austra ,"
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Gian Luigi Albano & Clare Leaver, 2005.
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Gerald Marschke, .
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Other versions: Julie Berry Cullen & Randall Reback, 2006.
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Other versions: Cockx, Bart, 1999.
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Gerald Marschke, .
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Other versions: Kuhn, Michael & Siciliani, Luigi, 2007.
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